Administrative Assistant in Buffalo, New York at The Jewish Center of Buffalo

The JCC Early Childhood Center is seeking a friendly, organized, and customer-focused missions Administrative Assistant to join our team. This role serves as the first point of contact for prospective and current families while overseeing the daily operations of a busy early childhood office.

The ideal candidate enjoys building relationships, thrives in a fast-paced environment, is highly organized, and takes pride in providing exceptional customer service to families, staff, and the community.

Primary Responsibilities

• Manage all aspects of the enrollment process from initial inquiry through registration and ongoing family communication
• Serve as the primary contact for prospective and current families by phone, email, and in person
• Maintain enrollment records and student files while ensuring confidentiality and accuracy
• Coordinate classroom rosters, waitlists, and enrollment tracking
• Process tuition agreements, registrations, deposits, and billing information
• Work closely with school leadership to monitor enrollment trends and classroom capacity
• Coordinate field trips and special visitors
• Oversee daily front office operations and provide administrative support to the Early Childhood Director
• Prepare reports, correspondence, forms, and other administrative documents
• Coordinate communication with families regarding school events, schedules, and program updates
• Maintain office and program supplies and coordinate with vendors as needed
• Support licensing requirements and recordkeeping
• Assist with special events, fundraisers, registration periods, and other school initiatives
• Collaborate with teachers, administrators, and support staff to ensure smooth day-to-day operations

Qualifications

• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Outstanding customer service and interpersonal skills
• Ability to manage multiple priorities while maintaining attention to detail
• Strong computer skills, including Microsoft Office, Adobe, Canva, and database management
• Experience with enrollment, admissions, or office administration preferred
• Ability to work independently while collaborating effectively with a team
• Experience in an educational, nonprofit, or childcare setting is preferred

Preferred Skills

• Records management
• Enrollment and admissions coordination
• Office management
• Calendar management
• Family engagement
• Billing and payment processing
• Problem solving
• Process improvement
• Data entry and reporting
• Confidential records management

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k) 5% Match
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person