Law Firm Receptionist in Phoenix, Arizona at WEST COAST TRIAL LAWYERS APLC

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $1.7 billion recovered for clients, we handle complex, high-stakes cases against major corporations.

Position Overview

We're seeking a Spanish-Speaking Receptionist. This role serves as the first point of contact for the firm and requires strong communication and customer service skills. The ideal candidate will have a professional and friendly demeanor and be comfortable interacting with clients in both English and Spanish.

Responsibilities:

• Answer, screen, and direct incoming calls in a professional and efficient manner.
• Provide clear and timely status updates to third parties as needed.
• Perform routine administrative tasks such as scanning, faxing, copying, and mailing documents.
• Update and maintain accurate records in the case management system.
• Manage case calendars

• Must be bilingual in English and Spanish, with the ability to communicate clearly and effectively
• Strong customer service skills with a friendly, client-focused approach
• Proficient in Microsoft Office, including Outlook
• Highly organized with strong attention to detail
• Dependable and punctual with a strong sense of responsibilities
• Professional demeanor, including appropriate workplace etiquette and appearance

Hourly Range: $20.00 - $22.00, depending on experience

West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, and sick leave