Quality Assurance Technician in Memphis, Tennessee at Riviana Foods

Role Summary

The Quality Assurance Technician (QA Technician) is accountable for achieving product quality for each shift in order to maintain compliance with the daily operating plan, key performance indicators (KPI’s) and all applicable policies, procedures and regulations.

Under general supervision, performs retrieval testing and inspection of product at various stages of the production process. Compiles and evaluates statistical data to determine and maintain quality and reliability of products. Collaborates with others to identify the root cause of consumer complaints and out of line Standard Operating Conditions, aiding in the implementation of the corrective action.

What You’ll Do:

Gathers product samples to perform routine and periodic qualitative and periodic quantitative analyses to ensure product is within specificationInputs data into various operating systems including, but not limited to SAP, Excel and AccessTrends collected data and utilizes information to coach operators to operate within control limitsCalibrates equipment as required to ensure accuracy and maintains lab equipment and general housekeeping of labDemonstrate proficiency in operation of equipment including, but not limited to, cookers, dryers and packaging equipmentAssures availability of required materials and suppliesMonitors equipment settings and makes required adjustments to product specificationsInitiates product holds process when Quality and Food Safety requirements have not been met and recommends product’s dispositionContinually monitors all KPI'sPerform routine quality checks and adjusts to meet set specificationsPrepares required reports for communications to Quality, operating management and customersLead and/or participate in routine plant inspections, document findings and communicates to managementDevelops customer specific COA’s utilizing SAPPerforms root cause analysis on out of line SOCs that impact Quality and implement corrective actionPerforms pre and post operational inspections ensuring cleanliness and preparedness for start-up activitiesPerforms on the line refresher training of previously administered classroom training as neededKeeps work areas organized and sanitary according to set standardsFollows standard operating processes and proceduresAdheres to GMP’s, HACCP, OSHA and company policies and proceduresResponsible for own personal safety and safety of others in working area

What We’re Looking For:

2 years' experience in a quality role with a high school degree or equivalent1 years' experience in a quality role with an Associates degree6 months' experience in a quality role with a Bachelor or higher degreeAble to follow oral and written instructions

What We Offer

Competitive Pay: Starting pay of $25.18 per hour, increasing to $25.68 per hour after 40 workdays.Shift Opportunities: 12-hour shifts, with day shifts (6:00 a.m. – 6:00 p.m.) or night shifts (6:00 p.m. – 6:00 a.m.), assigned based on business needs.Benefits: Access to company benefits and a 401(k)-retirement savings plan.Career Development: Opportunities to expand your skills and gain experience across multiple areas of Quality Assurance operations.

Day Shift: 6:00 a.m. – 6:00 p.m. (12-hour shift)

Night Shift: 6:00 p.m. – 6:00 a.m. (12-hour shift)