Bellperson, Guest Services in Dallas, Texas at Makeready LLC

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.

This individual has a sincere demeanor that allows guests to feel like they are being welcomed home from the time they step out of their car until we see their tail lights. They have a knowledge of all of the happenings on property to ensure they are able to answer any questions the guests might ask them.

Requested Tasks

-Escort guests to room, delivery luggage, messages, packages and any other hotel items for the convenience of the guests

-Engage guests in a friendly and professional yet warm manner

-Ensure guest is familiar with the room features upon arrival (i.e. thermostat)

-Maintain presence in the lobby, when not delivering luggage to guest room, offering assistance to guests

Requested Capabilities

-Ability to lift at least 50 pounds (luggage, packages, etc.)

-Approachable and professional personality

-Ability to read guests' and expect their needs

-Ability to read guests and anticipate their needs

-Ability to walk and stand for extended periods at a time

As part of Makeready, we offer a benefits experience designed with intention—supporting the full life of our team, not just their time at work. Eligible team members have access to flexible PTO and PTO exchange, comprehensive medical, dental, and vision coverage, parental leave, pet insurance, company-matched dependent care and 401(k), student loan repayment support, and a thoughtful range of additional benefits.