Pediatric Medical Assistant (PEDS MA) in New Orleans, Louisiana at EXCELth INCORPORATED

Make a Difference in Children's Lives Every Day!

EXCELth, Inc. is seeking a compassionate, dependable, and patient-focused Pediatric Medical Assistant (PEDS MA) to join our clinical healthcare team.

The ideal candidate enjoys working with infants, children, adolescents, and their families and is committed to delivering quality patient care in a welcoming, professional, and supportive environment.

As a Pediatric Medical Assistant, you will assist physicians, nurses, and other healthcare professionals in providing comprehensive pediatric care, including preventive health services, patient screenings, clinical procedures, and patient education.

If you are passionate about children's health, enjoy working collaboratively with healthcare professionals, and want to make a meaningful difference in your community, we encourage you to apply.

About EXCELth, Inc.

EXCELth, Inc. is a Federally Qualified Health Center (FQHC) dedicated to providing accessible, comprehensive, high-quality healthcare services to individuals and families throughout the Greater New Orleans area.

Our mission is to improve the health and well-being of the communities we serve through compassionate, patient-centered healthcare, with a commitment to addressing health disparities and improving access to essential healthcare services.

Minimum Qualifications
High school diploma or GED required.

At least one year of Medical Assistant experience or specialized Medical Assistant training from a state-approved school.

Ability to demonstrate the clinical competencies and skill sets established by EXCELth, Inc.

Strong verbal and written communication skills.

Excellent customer service, organizational, and interpersonal skills.

Ability to work effectively with infants, children, adolescents, parents, and guardians.

Ability to maintain patient confidentiality and comply with HIPAA requirements.

Ability to work collaboratively with physicians, nurses, and other members of the healthcare team.

Preferred Qualifications

Previous experience working in a pediatric healthcare setting.

Experience using Electronic Medical Records (EMR) systems.

Current CPR/BLS certification.

Familiarity with pediatric preventive care, immunization workflows, and age-appropriate patient screenings.

Essential Duties and Responsibilities

Pediatric Patient Care and Clinical Support

Assist physicians, nurses, and other healthcare providers with pediatric examinations, treatments, and procedures.

Obtain and accurately document vital signs, height, weight, and other age-appropriate patient measurements.

Assist with pediatric growth measurements, preventive screenings, and well-child visits.

Collect and document patient histories, medication information, and other relevant clinical information as directed.

Support patient intake and screening processes, promptly communicating clinical concerns to the appropriate nurse or healthcare provider.

Perform vision and hearing screenings and other authorized procedures as directed.

Assist with pediatric immunization visits, including preparation of supplies, patient support, and documentation as assigned and within authorized responsibilities.

Assist with patient and family education under the direction of the physician or nurse.

Maintain a safe, welcoming, and supportive environment for pediatric patients and their families.

Laboratory Testing and Diagnostic Procedures

Perform authorized point-of-care laboratory testing and procedures as directed, which may include:

Hemoglobin testing

Urinalysis

Blood glucose testing

Lead testing

PKU and bilirubin testing

Urine pregnancy testing, when clinically appropriate

Collect, prepare, label, and process laboratory specimens in accordance with established procedures.

Assist with diagnostic procedures and ensure accurate documentation of test results.

Promptly report abnormal findings or results to the appropriate nurse or healthcare provider.

Maintain required laboratory testing records and documentation.

Electronic Medical Records and Administrative Support

Maintain accurate, timely, and complete patient documentation in the Electronic Medical Record (EMR) system.

Assist with medication reconciliation and documentation as directed.

Process and follow up on referrals, prior authorizations, and related documentation in a timely manner.

Respond promptly to assigned medical messages, electronic flags, and provider requests.

Ensure laboratory reports, diagnostic results, and other clinical documentation are appropriately entered or filed in the EMR.

Assist with referral tracking, follow-up activities, and required documentation in accordance with established procedures.

Patient Flow and Family Communication

Escort patients from the waiting area to examination rooms promptly and courteously.

Prepare pediatric patients and examination rooms for scheduled visits.

Assist with patient flow for all assigned providers and support other clinical team members as needed.

Communicate professionally and compassionately with patients, parents, guardians, and caregivers.

Support a positive patient experience by demonstrating patience, cultural sensitivity, professionalism, and respect.

Maintain appropriate patient privacy and confidentiality in all interactions.

Clinic Operations, Infection Prevention, and Safety

Maintain clean, organized, and appropriately stocked examination rooms, procedure areas, and clinical workspaces.

Clean and sterilize instruments and equipment according to established infection prevention procedures.

Monitor and maintain required temperature, laboratory, and equipment logs.

Assist with inventory management, supply monitoring, and ordering.

Follow Standard Precautions, infection control protocols, and applicable workplace safety requirements.

Assist with incident reporting and documentation as directed.

Participate in emergency preparedness activities, fire drills, mock codes, CPR training, and safety meetings.

Support EXCELth 's quality improvement initiatives, patient safety activities, and efforts to reduce health disparities.

Teamwork and Professional Responsibilities

Work cooperatively with physicians, nurses, Medical Assistants, and other clinical and administrative personnel.

Follow EXCELth 's established policies, procedures, clinical protocols, and supervisory directions.

Accept clinical supervision, instruction, and performance feedback from the Nurse Manager, Charge Nurse, Clinical Director, and appropriate healthcare providers.

Use established communication channels and proper lines of authority for problem-solving and reporting concerns.

Assist coworkers with patient care responsibilities and clinical coverage as needed.

Participate in cross-training and assist in other clinical areas when assigned.

Travel to other EXCELth clinic locations when operationally necessary.

Participate in staff meetings, professional development activities, and continuing educational opportunities.

Assist with community outreach and health promotion activities as needed.

Demonstrate commitment to EXCELth 's mission, vision, and standards of professional conduct.
Skills and Competencies
Successful candidates should demonstrate:
Compassionate, age-appropriate pediatric patient care
Professionalism, dependability, and accountability
Strong customer service and family communication skills
Clinical and procedural competency
Effective written and verbal communication
Attention to detail and accurate documentation
Organization, time management, and multitasking
Teamwork and willingness to support coworkers
Respect for patient confidentiality and HIPAA requirements
Commitment to infection prevention and patient safety
Adaptability in a fast-paced clinical environment
Cultural sensitivity and respect for diverse patient populations
Adherence to professional appearance and dress standards

Bilingual a Plus
What Makes This Opportunity Meaningful?
At EXCELth, you will have the opportunity to make a positive impact on the health and well-being of children and families throughout our community.

You will work alongside dedicated healthcare professionals who share a commitment to quality patient care, preventive health services, teamwork, and improving healthcare access for underserved populations.

We value employees who demonstrate compassion, professionalism, initiative, and a genuine desire to serve others.

Join Our Team!
If you are a caring, dependable Medical Assistant who enjoys working with children and wants to contribute to healthier futures for families in our community, we encourage you to apply.

Apply today and become part of the EXCELth healthcare team!

EXCELth, Inc. is an Equal Opportunity Employer.

This advertisement summarizes the position's primary responsibilities and qualifications and is not intended to provide an exhaustive list of duties. Additional responsibilities may be assigned consistent with the employee's training, competencies, authorized scope of practice, and EXCELth s established policies and procedures.