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Yes, you can begin your application on this page using a quick form. You'll then be redirected to the employer's career site to complete the full application process.

What is the role of a Service Desk Analyst at SunSource?

The Service Desk Analyst position at SunSource is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Service Desk Analyst job located?

Addison, Illinois, 60101, United States

What type of employment is offered for this Service Desk Analyst role?

Full-time or part-time position

What is the expected salary for this Service Desk Analyst job?

Compensation will be discussed during the hiring process.

Service Desk Analyst job near me in Addison, Illinois at SunSource

Service Desk Analyst

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent.
Steady Job History- (minimum 15 months experience with 1 employer)

Technical Skills

Active Directory- Admin Experience is required

Adding new users/computers
Passwords
Deleting users from AD
New hire account set up and de-provisioning experience.

Office 365 Experience- Admin Experience is required

Working knowledge with Teams, One Drive and Share point
Should know how to assign the license and recapture licenses
Setting up new printers/peripherals
Installation/set up
Trouble shoot any issue.

Experience with Print Server

Setting up/troubleshoot Hardware
Experience with installing Software

Experience with 2 factor Authentication, preferably Okta

Setting up
Resetting Password
VPN/Wi-Fi
Setting up VPN/ Wi-Fi
Trouble shoot VPN/Wi-Fi issues

Experience with ServiceDesk, preferably Jira

Open/modify/close Service requests.

Soft Skills

Multitasking

Work well under pressure.
Team player/ Work in a Team environment

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy

SunSource

Service Desk Analyst in Addison, Illinois at SunSource

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