Brokerage Logistics Coordinator 2nd Shift in Knoxville, Tennessee at TLD Logistics Services Inc

A Brokerage Logistics Coordinator provides strategic logistics support to our TLD Logistics brokerage division. The role will monitor pickups and deliveries as well as providing updates and rate quotes to customers. The core responsibilities include problem solving, communicating with carriers and customers, tracking orders in our transportation management system, order building, shipping documentation support and quoting customers.

Full time position: Hours from 16:00 - 23:59 Monday - Friday.

ESSENTIAL FUNCTIONS

· Track and trace orders

· Providing shipment updates

· Building new orders

· Provide expedite services

· Assist with paperwork/documentation

· Replying to customer requests

· Replying to carrier requests

· Interaction with carrier and customer stakeholders

· Professional discourse over the phone

· Provide timely tracking and tracing

· Detail oriented

· Multitask between various forms of communication (email, phone, text, IM)

· Rely on sense of urgency around time sensitive shipments

· Resolve transportation issues that occur during transit of goods

· Strong communication skills set

· Other support activities

Working conditions

· Working conditions are normal for an office environment. Working conditions cover a range of circumstances from weekdays, evening, and weekends.

Physical requirements

In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:

· Specific vision abilities required by this job include close vision, distance vision, peripheral

vision, depth perception and ability to adjust focus. While performing the duties of this job,

the employee is regularly required to talk or hear.

· The employee is frequently required to use hands and fingers to handle, reach or feel and

manipulate objects or controls. The employee is frequently required to sit or stand for long

periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.

· Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions.

· Associate degree preferred

· 1-3 years' experience in logistics/transportation preferred (3PL/Brokerage a plus)

· Competency in Microsoft Office applications

· Excellent geographical knowledge

· Professional organizational, verbal and written skills

· Ability to multi-task and detail oriented