Remote Client & Booking Coordinator in Baltimore, Maryland at Aisles & Abroad

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

he Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional manner
• Follow established processes and internal guidelines to ensure accuracy and consistency
• Collaborate with internal teams to support client needs and workflow efficiency

• Strong communication and customer service skills
• Highly organized with attention to detail
• Comfortable working independently in a remote environment
• Basic computer proficiency and ability to learn new systems
• Ability to manage multiple tasks while meeting deadlines
• Professional demeanor and reliability

Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

• Fully remote position
• Flexible scheduling options may be available
• Training and ongoing support provided