Extra Care Scheme Team Leader (B276ECM) in Cumberland, England at Cera Care

Are you an experienced care professional with a passion for delivering high-quality, person-centred care? Do you enjoy leading and motivating teams to provide exceptional support? If so, we'd love to hear from you.

We are looking for a dedicated and compassionate Extra Care Scheme Team Leader to join our team. This is an exciting opportunity to lead a team of Care and Support Workers in delivering outstanding care and support that enables people to live independently in their own homes while enjoying the benefits of a vibrant Extra Care community.

As the Extra Care Scheme Team Leader, you will play a key role in the day-to-day operation of the scheme, ensuring that our residents receive safe, responsive, and person-centred care. You will provide leadership, guidance, and support to the care team while working closely with the Registered Manager and other professionals to maintain the highest standards of care.

• Lead, motivate, and support a team of Care and Support Workers.

• Ensure high-quality, person-centred care is delivered in line with individual care plans.

• Coordinate daily care delivery and allocate workloads effectively.

• Carry out staff supervisions, observations, and contribute to performance management.

• Support the induction, mentoring, and development of new team members.

• Monitor care documentation to ensure accuracy and compliance.

• Promote safeguarding, dignity, choice, and independence for all residents.

• Respond appropriately to incidents, emergencies, and changing care needs.

• Liaise professionally with families, healthcare professionals, and external agencies.

• Assist with audits, quality assurance, and continuous service improvement.

• Participate in the on-call rota where required.

• Lead by example by delivering hands-on care when needed.

We're looking for someone who is:

• Passionate about delivering outstanding care.

• An inspiring leader with excellent communication and organisational skills.

• Calm, confident, and able to make sound decisions under pressure.

• Committed to promoting dignity, respect, and independence.

• Flexible, approachable, and able to build positive relationships with colleagues, residents, and families.

• Must be a driver with access to a vehicle to support both Schemes

• Previous experience working in an Extra Care, domiciliary, residential, or supported living environment.

• Ideally a knowledge of supervising or leading staff.

• Excellent written and verbal communication skills.

• A rewarding role where you can genuinely make a positive impact on people's lives.

• Opportunities for progression.

• Enjoy 25 days' annual leave, plus an extra day off to celebrate your birthday

• Pension scheme.

• Service and recognition rewards

• Ongoing training and career development.

• Employee Assistance Programme.

• Blue Light Card eligibility (where applicable).

• Supportive management team.

Why Join Cera:

Cera promotes a carer-first approach. Our frontline staff are the most important part of the Cera family. You will join a visionary organisation on the tipping point of transformation and have the opportunity to form part of our larger mission to change the face of social care. Your branch will be equipped with innovative software and you will have the opportunity to lean on our wider organisation for the most progressive and personable operational support.

Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, were able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources.