Dealership Mobile Service Porter / Customer Experience Assistant in Waco, Texas at Apple Sport Ford

Dealership Mobile Service Porter / Customer Experience Assistant

We are looking for a dependable and professional Mobile Service Porter to join our dealership team. This position plays an important role in supporting our Mobile Service Department, assisting customers, delivering parts, and helping create a positive customer experience from start to finish.

Job Responsibilities:

• Transport customers to and from their homes or other local destinations as needed
• Pick up and deliver customer vehicles when required
• Deliver parts to technicians, customers, or other dealership locations
• Assist the Mobile Service team with daily operational needs
• Help provide excellent customer service and support customer advocacy efforts
• Maintain a clean, professional, and helpful attitude with customers and employees
• Communicate clearly with service advisors, technicians, and management
• Assist with keeping dealership and service areas organized when needed
• Represent the dealership in a professional and courteous manner at all times

Ideal Candidate:

The ideal candidate is friendly, reliable, customer-focused, and willing to help wherever needed. This role is perfect for someone who enjoys working around vehicles, helping customers, and being part of a busy dealership service team.

Schedule:
Full-time position. Schedule may vary based on dealership needs.

Requirements:

• Must have a valid driver’s license
• Must have a clean driving record
• Must be able to pass a background check
• Must be dependable, punctual, and trustworthy
• Must have good communication and customer service skills
• Must be comfortable driving customer vehicles
• Must be able to follow directions and work well with a team
• Dealership or automotive experience is helpful but not required