Restaurant Host in Quincy, Massachusetts at Granite Links

Introduction:

We are seeking a friendly and outgoing Host to join the Granite Links team!. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables

• Manage reservations and waitlists using a computerized system

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down menus and sweeping the floor

• Help maintain a clean and organized dining room

• Other duties as assigned

Qualifications:

• Previous experience as a host or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with Open Table and Micros preferred

• Flexibility to work weekdays, evenings and weekends as needed

Perks:

• Competitive hourly based of experience

• Employee discounts on food and golf

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment