Morning Barista- Ulysses in Baltimore, Maryland at ASH People LLC

About ASH People LLC

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences – whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore’s rich history and vibrant community by way of the landmark Latrobe building feels only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore’s artistic tradition–and its contemporary evolution.

About the role

The professional Barista position is responsible for ensuring guests’ enjoyment in ASH Bar and providing service at the ASH Bar counter. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Have the ability to guide guests through the menu, being knowledgeable of all things, including questions regarding the food, coffee, and other selections. Take pride in personal appearance and show dedication to your role. Can work well under stress or in high-pressure situations. Is an effective listener who is able to effectively resolve conflicts fairly and directly, and can ensure nothing slips through the cracks. Display integrity and honesty in all aspects of your employment.

This person is an extrovert by nature, a true people-person who gains energy from engaging guests in genuine and attentive interactions. They will create memorable and curated food and beverage experiences that ultimately inspire our guests to tell the story of ASH Bar and Hotel Ulysses to all their closest friends, todirectly, and canwill be passionate about providing exceptional service according to ASH brand standards.

What you'll do

• Reports and takes direction from the Department Manager
• Welcomes each guest personally using enthusiastic words, tone, and body language at all times
• Makes guests feel appreciated through your actions
• Coffee artist - Latte designs are imperative
• Works as a team with all personnel to the maintain an effective atmosphere and an efficient food and beverage service
• Works with others to keep all areas always cleaned and stocked to the Company’s standards
• Prepares coffee, espresso, tea, and other alcoholic and non-alcoholic beverages for patrons of the bar and to-go customers, following standard recipes
• Inputs orders into the computer immediately, collects money from guests, and makes change
• Handles cash in accordance with the company's cash handling policy
• Arranges bottles and glasses to maintain an attractive display
• Other duties as assigned

Qualifications

• Extraordinary attention to detail
• Proper milk steaming
• Basic mathematical skills and an ability to handle money and give correct change
• Ability to maintain a clean, safe, and healthyfairly and directly work environment
• Excellent attendance
• Excellent communication skills
• Organizational skills
• Multi-task oriented
• Knowledge of food safety practices
• Ability to handle and resolve guest complaints
• Guest engagement skills
• Knowledge of the company’s healthyhealthy food and beverage specifications

Compensations

• The pay range for this role is: $116.50 USD per hour plus tips (Hotel Ulysses)
• Annually: 5 vacation days, 5 paid sick days, 11 paid holidays
• 401k with 4% company match, dollar for dollar
• 40% Gym Membership Discount
• Food & beverage discount and discounted hotel rooms at all ASH properties
• Opportunity for growth within Hotel Ulysses and parent company ASH NYC.

ASH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.