Engineer II in Nashville, Tennessee at Castle Rock Asset Hospitality Management LLC

The Engineer 2 is an intermediate-level position responsible for performing a wider range of maintenance and repair tasks throughout the hotel property, contributing to a safe, comfortable, and well-maintained environment for guests and staff. This role independently handles more complex maintenance issues and assists senior engineering staff with preventative maintenance programs and project work. The Engineer 2 possesses a solid understanding of general maintenance principles and demonstrates increasing proficiency in various technical areas.

Essential Functions:

• Independently diagnose and resolve a variety of maintenance issues, including:
  • Intermediate plumbing repairs (e.g., repairing leaky faucets, replacing valves, clearing more complex clogs).
  • Intermediate electrical repairs (e.g., troubleshooting lighting circuits, replacing outlets and switches).
  • More extensive painting and drywall repairs.
  • Refurbishing and repairing furniture and fixtures.
  • Deep cleaning and maintenance of various floor surfaces.
  • Maintaining and troubleshooting basic HVAC systems (e.g., cleaning coils, checking belts, identifying common issues).
• Conduct regular inspections of hotel facilities and equipment, proactively identifying and addressing potential issues before they escalate.
• Respond efficiently and effectively to guest requests and maintenance work orders, ensuring timely resolution and guest satisfaction.
• Assist in the development and execution of preventative maintenance programs for various hotel systems and equipment.
• Maintain accurate records of maintenance activities, repairs, and inspections.
• Ensure the cleanliness, organization, and safety of the engineering workshop, storage areas, and equipment.
• Operate and maintain all assigned tools and equipment safely and efficiently.
• Assist with the setup and breakdown of meeting rooms and events, including troubleshooting basic AV equipment.
• Provide guidance and mentorship to Engineer 1 staff.
• Communicate effectively with guests, colleagues, supervisors, and potentially external contractors.
• Assist with minor project work and renovations under the direction of senior engineering staff.
• Adhere to all safety procedures, regulations, and hotel standards.

Other Tasks:

• Assist with groundskeeping and landscaping tasks, including basic irrigation system maintenance.
• Assist with snow removal and ice control, operating relevant equipment if trained.
• Assist with inventory management of maintenance supplies and equipment.
• Obtain quotes for minor repairs or supplies as directed.
• Participate in ongoing training and development to expand technical knowledge and skills.
• Perform other duties as assigned by the Chief Engineer or Engineering Supervisor.

Core Competencies:

• Technical Proficiency: Solid working knowledge of general maintenance principles and demonstrated skills in plumbing, electrical, HVAC, and general building maintenance. Ability to troubleshoot and resolve more complex issues.
• Problem-Solving & Analysis: Ability to diagnose maintenance problems effectively, identify root causes, and implement appropriate solutions.
• Attention to Detail & Quality: Thoroughness in completing tasks and ensuring high-quality workmanship.
• Safety Leadership: Proactive in adhering to safety procedures and promoting a safe work environment.
• Customer Service Excellence: Ability to anticipate and respond to guest needs effectively and professionally.
• Teamwork & Collaboration: Ability to work effectively within a team and provide support to junior colleagues.
• Communication (Written & Verbal): Clear, concise, and professional communication with various stakeholders.
• Time Management & Organization: Ability to prioritize tasks, manage workload efficiently, and maintain organized records.
• Initiative & Ownership: Ability to identify areas for improvement and take ownership of assigned responsibilities.
• Continuous Learning: Proactive in seeking opportunities to expand technical knowledge and skills.

Physical Requirements:

• Ability to stand, walk, bend, stoop, lift, and carry objects up to 75 pounds.
• Ability to work in various environmental conditions, including confined spaces and at heights.
• Proficient manual dexterity and hand-eye coordination to operate a wider range of tools and equipment.
• Ability to climb ladders, scaffolding, and work at elevated heights safely.

Education and Experience:

• High school diploma or equivalent required; vocational training or certification in a relevant trade is a plus.
• Minimum of 2-3 years of experience in hotel maintenance or a related field.
• Demonstrated proficiency in basic plumbing, electrical, and general building maintenance.
• Familiarity with preventative maintenance programs.

DEI and ESG:

We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.