Traffic Control Dispatcher in Richmond, British Columbia at GLEN GROUP

Glen Group is a dynamic and fast-growing organization dedicated to providing high-quality services across multiple industries, including traffic control, security, construction, and management. With a strong foundation built on integrity, innovation, and service excellence, we are committed to delivering value to our clients and fostering growth within our teams.

At Glen Group, we believe that diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive—regardless of race, gender, ethnicity, religion, sexual orientation, or background. We actively promote equity, fairness, and opportunity in every aspect of our hiring, operations, and company culture.

Join Glen Group and take ownership of daily operations.

We’re not just looking for a dispatcher—we need someone who can handle pressure and run operations. This role is critical to keeping our projects moving, crews supported, and clients satisfied across British Columbia.

If you can think fast, stay organized under pressure, and make decisions that keep things running smoothly, this role is for you.

• Dispatch and coordinate TCPs, LCTs, and supervisors across multiple job sites
• Manage last-minute changes, call-outs, and schedule gaps
• Communicate with field crews, supervisors, and clients throughout the day
• Ensure all sites are fully staffed and running efficiently
• Solve problems in real time and adjust plans quickly
• Track attendance, availability, and shift coverage
• Support operations and improve workflow processes

• Someone who can handle pressure and run operations
• Strong organizational skills and attention to detail
• Excellent communication skills (clear, confident, and professional)
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving and decision-making skills
• Experience in dispatching, logistics, or traffic control (preferred)
• Proficient in Outlook, Excel, Word, and dispatching systems
• SiteDocs experience is an asset
• Reliable, accountable, and able to take initiative

• Fast-paced and high-volume operations
• Mix of office and remote work (not fully remote)
• Must be flexible with shifts, including evenings and weekends