Technical Writer — Healthcare Documentation in Remote at Akicita Federal, LLC

About the Opportunity

Akicita is seeking a Technical Writer to develop end-user guidance for a nationwide Indian Health Service (IHS) immunization reporting project.

This is a remote, part-time engagement (approximately 600 hours over a 12-month base period beginning August 2026).

Why Join Us

Documentation you write will be used at hundreds of IHS hospitals, clinics, and health centers serving American Indian and Alaska Native communities.

What You'll Do

Author a comprehensive User Operations Guide covering five IHS immunization data systems (RPMS, CRS, iCARE, NIRS/NVC dashboard, GPRA reporting)

Translate complex technical and clinical-data concepts into clear, plain-language, step-by-step instructions for providers and program staff

Develop flowcharts, templates, annotated example reports and screenshots, and click-path workflows

Create standardized guidance documents on when and how to use each reporting system

Support development of training products: participant workbooks, quick reference guides, and job aids

Apply consistent style, structure, and Section 508 accessibility standards across all deliverables; manage document versions through Government review cycles

Required Qualifications

Bachelor's degree in English, Communications, Public Health, Technical Communications, or a related field

Minimum 5 years of experience developing user guides, standard operating procedures, training materials, technical documentation, and end-user communications

Preferred Qualifications

Experience translating technical concepts into user-friendly guidance for non-technical audiences

Healthcare, health IT, or federal agency documentation experience; EHR or clinical reporting documentation a strong plus

Proficiency with Microsoft Word/PowerPoint, Adobe Acrobat, and diagramming tools; plain-language (PLAIN) and 508 remediation experience

Experience writing for clinical audiences (physicians, nurses, pharmacists)