Systems Engineering Supervisor (Quality Assurance) in Groton, Connecticut at Electric Boat

Quality Assurance Engineering is seeking a motivated candidate for essential engineering supervisor position to oversee a team of Quality Assurance Engineers (QAEs) and Analysts. QAEs specialize in improving processes and systems to ensure quality and efficiency within Electric Boat. As Electric Boat continues to execute on our Columbia and Virginia programs, members of this team will be key contributors to ensure their success. QAEs routinely work cross functionally with internal and external customers to ensure a quality product. This position will report to a Quality Assurance Engineering Manager in Groton.

Responsibilities of the QA Engineering supervisor will include leading investigations into quality deficiencies and assisting functional areas in resolution of problems that may occur at any Electric Boat Site, NNS or a Supplier. Emergent issues may originate from any discipline, trade or supplier and will require a candidate to become familiar with new subjects and topics in an expedited manner.

Efforts will include assessing product and process performance to identify quality defects, be knowledgeable about Quality Specifications and ensure products and processes comply with requirements, become proficient in causal analysis tools, implement and maintain systems that ensure adherence to quality standards, and work with various teams to achieve continuous improvement and prevent quality issues from recurring.

Additional responsibilities of the QAE Supervisor will include following:

• Overseeing the safety, quality, and performance of 8-10 direct reports
• Hiring, onboarding, development and managing the performance of team members
• Managing multiple, often conflicting, priorities across multiple programs to ensure production objectives
• Develop and monitor quality metrics to improve first time quality at Electric Boat
• Publish quality scorecards to provide relevant feedback to operations and supporting organization and identify roadblocks to
• Maintaining and improving working relationships with Design, Engineering, Planning, and Operations relative to disclosures and work orders
• Pressure Hull Frame Dimension and Hull Fairness Measurement Evaluations
• Participate in significant issue problem resolution teams when requested to complete causal analysis and implementation of preventive actions.
• Ensure adequacy of Customer Corrective Action Requests in assigned functional areas.
• QIM (Quality Item Matrix) administration and act as a liaison to teaming partner NNS for resolution of construction issues between shipyards, including causal analysis and preventive actions where required.
• Quality commitment administration – load and manage commitments as required to support resolution of quality issues.
• Participating in Special Emphasis Program (SUBSAFE/DSS-SOC/FBW SCS) working groups within Electric Boat and jointly with NNS
• Support all quality audits (e.g., certification audits, NDT audits, NAVSEA 08 audits, etc.)
• Directly supporting ship certification & module shipouts
• Lead improvement initiatives.
• Additional quality functions as assigned by management.

Occasional weekend support may be required to support emergent quality issues or Ship Certification.

• Desire to learn new technologies and identify opportunities to improve.
• Demonstrated leadership ability.
• Building Trust
• Problem Solving and Causal Analysis
• Technical Writing & Correspondence with Customer
• Strong organizational skills and ability to prioritize task assignments.
• Demonstrated Ability to use judgment when solving issues and setting priorities.
• Ability to effectively communicate with supervisor Manager, and Director-level personnel.
• Teamwork - works effectively as both team leader and team member.
• Self-Starter willing to learn new and unfamiliar areas.
• Motivating Others, Managing Performance and Conflict Resolution
• Meeting Facilitation
• Skilled in Identification of Risks and Improvement Opportunities, willing and able to mitigate risks and implement improvements.

Required:

• A Bachelor of Science in Engineering or closely related field.
• 4+ Years of Engineering or Quality Experience
• Must be able to read and interpret company policies and procedures.
• Previous experience interpreting contractual requirements, manufacturing drawings, and military or commercial specifications.
• Previous work interacting with all levels of management, engineering, supervision, and SMEs.
• Demonstrated ability to lead and develop a team.
• Demonstrated computer proficiency in MS Office Suite and Engineering Related Software
• Must be able to obtain and maintain a security clearance through the department of defense.

Preferred:

• Preference given may be given to degrees in Mechanical Engineering or Systems Engineering
• 4+ years of experience in Quality Engineering, Systems Engineering, and/or Waterfront Engineering
• Demonstrated ability to coach and mentor new employees, especially in policies and procedures, technical writing, and problem resolution.
• Demonstrated experience in formal correspondence with our External Customers
• Previous supervisory or demonstrated leadership experience is highly desired.
• Detailed knowledge of SUBSAFE, SDD-SOC and FBW SCS technical requirements
• Experience working on cross-functional teams, especially those focused on significant problem resolution
• Project Management or “Systems” Engineering experience