Onboarding and Training Coordinator in Fresno, California at Sierra Meadows & Ascend Behavioral Health

GENERAL DESCRIPTION OF THE POSITION:

The Onboarding & Training Coordinator is the welcoming face of the organization for every new hire and the engine that keeps our weekly onboarding running smoothly. This role presents portions of our new-hire academy, coordinates the weekly training calendar and the senior-leader presenters who deliver specialized content, administers our learning systems, and follows each cohort through their first 90 days to ensure required trainings, competencies, and evaluations are completed and documented on time. This is an ideal role for an organized, energetic communicator who enjoys presenting, thrives on logistics, and takes pride in setting new employees up for success. Curriculum and training content are provided; this role delivers and coordinates rather than develops.

ESSENTIAL FUNCTIONS:

1. Onboarding and Retention

• Facilitate onboarding: present assigned portions of the weekly new-hire academy using established curriculum and materials, creating a welcoming, engaging, and professional first experience.
• Schedule weekly cohorts, room and material logistics, senior-leader presenter segments, and self-directed Relias/Paylocity learning blocks; maintain a published academy calendar.
• Conduct new-hire check-ins and stay conversations; surface early concerns to the HR team to support first-90-day retention.
• Provide a positive, organized, and responsive point of contact for new hires throughout onboarding.
• Own a structured check-in cadence (30/60/90 days) for every cohort; coordinate with program supervisors to confirm new hires are progressing through required onboarding milestones.

2. Training and Documentation

• Assign, track, and document completion of required trainings in Relias and Paylocity; serve as proctor during self-directed learning blocks.
• Coordinate the two-week shadow phase at each program, supporting designated site trainers and ensuring competency checklists are completed and signed.
• Keep accurate, audit--ready records of academy attendance and training completion that meet DHCS, DSS, and Joint
• Commission standards.

ADDITIONAL FUNCTIONS:

1. Performs other duties as may be assigned.

2. Follows and supports TPEG policies and procedures.

3. Works collaboratively and cooperatively with internal and external partners.

4. Represents TPEG, Inc., by embodying the mission, vision and values of the organization.

5. Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.)

6. Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines.

7. Displays creativity and vision in recommending new tactics and strategies.

8. Expands and updates job knowledge through educational opportunities and professional learning.

The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned.

MINIMUM QUALIFICATIONS:

1. EDUCATION: High school diploma or GED or equivalent required

2. LICENSURE: n/a

3. RELATED EXPERIENCE: Minimum 2 years of experience in onboarding, training coordination, HR support, or a comparable administrative/coordination role.

Comfort and confidence presenting to groups; strong public-speaking and facilitation skills.

4. OTHER EXPERIENCE / SKILLS REQUIRED: Proficiency with learning management systems and standard office software; Relias and/or Paylocity experience a plus.

• Experience working with culturally diverse individuals and communities or have otherwise demonstrated a commitment to strengthening engagement of a diverse community and skill in communicating with diverse populations.

• Familiarity with equity and/or diversity initiatives within an organization.

• Written and oral communication skills sufficient to perform essential functions.

• Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance.

• Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy.

• Demonstrated ability to organize time and other resources to perform multiple tasks.

• Demonstrated ability to complete work accurately and in a timely manner with attention to detail.

• Demonstrated ability to work well with others and to provide effective team leadership.

• Proficiency in word processing and database and/or spreadsheet applications.

• Physical and mental attributes sufficient to perform essential functions.

• Demonstrated ability to recognize merit, excellence and intelligence in staff and potential employees.

• Valid Driver's License

PREFERRED QUALIFICATIONS:

1. Associate's or Bachelor's degree in Human Resources or Business or a related field preferred

2. Proficient in English Language

3. Proficient communicator

WORKING CONDITIONS:

1. Work settings vary from offices, program sites, and stakeholder locations

2. Travel modes can include the use of company or personal transportation