DevOps Engineer in Baltimore, Maryland at CreditXpert

Build the Foundation That Powers It All

Every great product runs on invisible infrastructure. At CreditXpert, we're looking for the engineer who takes pride in making that invisible work, flawlessly.

We're a 25-year-old FinTech company; established, mission-driven, and uniquely positioned at a transformational moment in the mortgage industry. Flat enough to move fast. Experienced enough to know how. As we scale our cloud-based platform and accelerate product delivery for mortgage lenders across the country, we need a sharp, driven DevOps Engineer to help us build, optimize, and secure the infrastructure that makes it all possible.

This isn't a maintenance role. This is a foundational build opportunity, where you'll help to shape CI/CD pipelines, scale AWS infrastructure, drive automation, and leave your fingerprints on a platform that directly impacts homeownership for millions of Americans.

Here's what makes this role different:

• You'll join an established DevOps team and bring real influence to how we build, scale, and operate — your expertise will shape decisions, not just execute them
• You'll work across AWS, CI/CD, security, and observability, genuine full-spectrum DevOps work
• You'll partner closely with development, architecture, and QA teams in a flat, collaborative environment where your voice carries weight
• You'll help drive SOC 2 Type 2 and ISO 27001 compliance, meaningful, high-stakes work that matters
• You'll join a company that has thrived for 25+ years with the agility and mission-focus most organizations lose along the way

If you're a DevOps engineer who's energized by building things right, moving fast without breaking things, and doing work that genuinely matters, keep reading.

As the DevOps Engineer you work with the infrastructure, software development, and data engineering teams. The primary focus of the DevOps Engineer will be to help the team build, maintain, and operate infrastructure to support our SaaS business. Further, you will also help to lay the foundation for creating processes and automation that will speed up product testing and deployment going forward.

Job Mission

To design, implement, and optimize DevOps infrastructure and processes that enable faster product testing, deployment, and operational scalability, ensuring the reliable delivery of CreditXpert’s platform its customers through efficient, scalable and cost-effective methodologies.

What you will do | Most important responsibilities of this role

• Manage and Optimize CI/CD Pipelines - Build, maintain, and expand continuous integration and deployment pipelines to accelerate and improve product testing, development, and deployment.
• Monitor performance – Proactively build out monitoring and alerting to measure and analyze system performance, assist engineering teams in trouble shooting, and discover opportunities for improvement.
• Administer and Scale AWS Infrastructure - Maintain the existing AWS environment, provide expertise on multi-environment AWS infrastructure, and evaluate cloud services to ensure scalability, security, and cost efficiency.
• Automate and Streamline Processes - Design and implement automated processes and testing workflows, system monitoring solutions, and developmental workflows, striving for continuous improvement in efficiency and performance.
• Manage 3rd Party DevOps Tools – Administer and maintain a suite of third-party DevOps tools, including performance reporting, vulnerability scanning, and SIEM systems, ensuring reliable integrations, proper access controls, and up-to-date configurations and documentation.
• Champion Security and Compliance – Ensure infrastructure and systems align with SOC 2 Type 2 and ISO 27001:2022 requirements by maintaining audit logging, access controls, and data encryption standards, while supporting annual compliance assessments and audits.

How you will do it | The ideal hire will…

• Infrastructure Management: Administer AWS environments, ensuring multi-environment configurations align with best practices and supporting performance testing and improvement initiatives.
• Automation and CI/CD: Create and optimize CI/CD pipelines to streamline testing and deployment, implement automated processes, and reduce manual intervention wherever possible.
• Monitoring and Resilience: Maintain monitoring and reporting solutions, conduct application resiliency testing alongside QA, and proactively resolve incidents with root cause analysis.
• Cross-Functional Collaboration: Partner with developers, architecture, QA, and project management teams to break tasks into actionable units, support releases, and foster seamless integration across project functions.

Essential Functions:

As the DevOps Engineer, you must be:

• Familiar with all the technical aspects of integrated operations.
• Knowledgeable of the various automation tools and methods which may be required for process-automation and automated testing.

As the DevOps Engineer, you will

• Work to create, maintain, and expand upon CI/CD pipelines in order to increase the speed of product testing and deployment.
• Strive for continuous improvement and build out continuous integration, continuous development, and continuous deployment pipelines (CI/CD).
• Design and implement development, test, release, update, and support processes for DevOps operations.
• Encourage and implement automated processes wherever possible.
• Maintain and administer the existing AWS environment.
• Provide expertise on best practices for creating and maintaining multi-environment AWS infrastructure (AWS Organization).
• Proactively evaluate the newest AWS and cloud infrastructure services, weighing benefits against associated costs to recommend opportunities for cost efficiency, resiliency, and performance improvements.
• Lead efforts in implementing, maintaining, and continuously improving consolidated system monitoring and reporting solutions.
• Partner with QA to conduct application resiliency testing, gauge readiness for software releases, and support performance testing and improvement initiatives.
• Manage incident response and perform root cause analysis to resolve issues and prevent recurrence.
• Support initiatives for security and compliance in alignment with SOC 2 Type 2 and ISO 27001:2022 requirements.
• Document and communicate proposed solutions, including technical requirements, resource needs, and timelines.
• Collaborate with cross-functional teams — including developers, architecture, QA, and other departments — during the release process to ensure smooth, coordinated deployments.
• Work with project management to break larger projects into smaller, actionable tasks with well-defined estimates.

Required Education and Experience

• 4+ years of experience as a DevOps Engineer, specifically using AWS
• Experience working in a secure environment
• Bachelor's degree in computer science or similar technical discipline
• Experience deploying developer code to AWS
• Experience with AWS Cloud Development Kit (CDK) or equivalent tool (i.e., Terraform)
• Familiarity with integrated DevOps operations and the technical aspects of managing end-to-end pipelines and infrastructure
• Knowledge of automation tools and methods for process automation and automated testing
• Solid understanding of automation and implementing automation processes
• In-depth networking experience with a focus on security
• Familiarity with source control (Bitbucket, GitLab, etc.) and Pipelines
• Experience with relational database technologies – Ideally MySQL Aurora RDS
• Working knowledge of traditional client/server architecture
• Ability to troubleshoot distributed systems to diagnose the root cause and help with a solution for the underlying issue
• Excellent communication skills
• Ability to work independently with little assistance
• Ability to be collaborative and work with teammates to implement comprehensive tooling to create and maintain dev/product/local environments

Competencies, Criteria, and Attributes for Success

Job Specific Competencies:

• Complex Problem Solver
• Technical / Analytical
• Excellent Communicator
• Highly Driven & Self Motivated
• Sense of Urgency
• Team Oriented
• Adaptable
• Detail Orientation

Core Competencies…AKA the X-Factor

We hire and retain Xceptional people to join our team, do you have the X-Factor?

• Team Player – You are a joiner that is comfortable working outside of the boundaries of your job description to support the company and team.
• Respected – You value integrity, display leadership qualities, and you are trusted to represent the brand well – internally and externally.
• Judiciously Courageous – You are courageous enough to judiciously speak up.
• Composed – You are composed, respectful, and calm. Valuing outcomes over output.
• Accountable – You own your work, decisions, and the outcomes – good or bad.
• No Ego – You are confident without having an ego. People say you are an active listener. You delegate where necessary, knowing that you can’t possibly know it all.
• Builder Mindset – Has an open mindset. You’d consider yourself a strategic doer.
• Focused - You easily differentiate between real problems and background noise.

Additional Details

Position Type: Full-Time

This is a full-time position that may require long hours and occasional weekend work.

Classification: Exempt

Supervisory: Yes

Travel: Rare

About CreditXpert Inc.

Some of what you can expect as an employee at CreditXpert

• Meaningful Mission!
• Creative, Performance Driven Culture
• High Employee Engagement and Employee Satisfaction
• An Incredible Workspace - great location/hassle free parking
• Great Healthcare Benefits - most are 100% company paid
• Generous Paid Leave(s)
• Hybrid Work Arrangements
• Professional Development and Tuition Assistant

Who we are

CreditXpert Inc. is a successful software company that enjoys the freedom to chart its own path. Our team is a small, close-knit community, where each person can make a big impact. We are nimble and have thrived for over 20 years in the midst of constant industry and regulatory upheaval. We believe in using our talents to make a positive impact on the world by improving the financial lives of Americans. As lifelong learners, we have a passion for change and we constantly adapt everything (our business, internal processes, tools…).

We enjoy a wide diversity of backgrounds and opinions, which can lead to passionate debates. We wear multiple hats, often stretch beyond our comfort zone, and see failure as an opportunity to learn. We have fun inventing advanced analytical solutions and creating great user experiences.

What we do

In 2000, we started a revolution by exposing the inner workings of the credit scoring industry to consumers, pioneering a new industry. Millions of people have been using our tools to take control of their credit life, gain access to better loans, and save money. More recently, we enabled the mortgage origination industry to replace guesswork with technology when trying to improve credit scores. As a result, more consumers now qualify for a mortgage at a good rate, and thousands of loan officers, mortgage lenders and other businesses can better serve their customers.

Tech Stack and Frameworks we leverage

Agile Frameworks

Systems + Tools

• Dataiku
• Snowflake
• AWS
• Atlassian: Jira and Confluence
• Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
• Familiarity with Mathematical Optimization
• Bitbucket and CICD
• Sigma
• Boomi
• dbt Cloud
• Hightouch
• HubSpot
• Bitbucket and CICD

Languages:

• Python (optional: Jinja templating)
• SQL
• Optional: Rust, Java, C++, R, SAS, Stata, Matlab, JMP

Compensation & Where You'll WorkWe strive to create a great experience for our team, not just our customers. We want everyone to be excited about their work, fulfilled and worry-free. That’s why we offer lots of autonomy, support, and the flexibility you need to balance your life. Our compensation and benefits package ensures that you can focus all your energy on creating value for our customers and the company.

Salary: $130,000 - $140,000 (commensurate with experience) base, plus performance-based annual bonus AND incentives
Location: We're based just outside of Baltimore near Hampden, and we operate on a hybrid schedule with a minimum 2 days in office per week, with the door always open for more days. Our office comes with a great location, catered lunches (M-TH), and hassle-free parking, so the days you are in are easy ones.

Beyond base, bonus, and incentives, our benefits package includes:

• 100% company-paid healthcare (medical, dental, vision) for most plans
• Flexible PTO
• Company 401(k) contribution
• HSA and FSA options
• ST/LT disability and life insurance
• Professional development and tuition assistance

We built this package intentionally — so you can focus your energy on the work, not on what's missing.

Benefits We strive to create a great experience for our team, not just our customers. We want everyone to be excited about their work, fulfilled and worry-free. That’s why we offer lots of autonomy, support, and the flexibility you need to balance your life. Our compensation and benefits package ensures that you can focus all your energy on creating value for our customers and the company.

Our benefits include a flexible and hybrid work environment, open PTO, performance based annual bonuses, company contribution to 401(k), insurance (medical, dental, vision, ST/LT disability, life), HSA and FSA.

Work Environment

This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and shared digital files.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee in this position. Duties, responsibilities and activities may change at any time with or without notice.