Pest Control Service Manager in Chicopee, Massachusetts at Fox Pest Control

About Fox Pest Control

At Fox Pest Control, we are committed to delivering exceptional pest control services while cultivating a supportive, growth-focused work environment. Our company culture is grounded in 18 core values that shape our actions and decisions, fostering a positive, collaborative atmosphere where every team member can thrive.

Join Our Team as a Full-Time Pest Control Service Manager!

Are you a dynamic leader with a passion for the pest control industry? Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights.

About the role

• Salary: $60,000 - $70,000.
• Benefits: Competitive benefits include health, dental, and vision. 401K, PTO, Paid holidays, sick leave, company vehicle, gas card, tablet, phone, and equipment.
• Leadership Training: Comprehensive programs to develop your leadership skills.
• Professional Development: Continuous learning opportunities to enhance your expertise.
• Growth Opportunities: Clear career paths and advancement potential within the company.
• Licenses and Training: We cover the costs of all necessary licenses and training.
• Supportive Culture: A workplace that values integrity, teamwork, and excellence.

What you'll do

• Embody Our Core Values: Lead by example and integrate Fox Pest Control's core values into every aspect of the branch.
• Comprehensive Industry Involvement: Engage in all facets of the pest control industry, including technical, route, sales, administrative, and operational management.
• Collaborate with Branch Manager and Office Personnel: Work closely with the branch manager and other service managers to ensure smooth operations.
• Supervise and Train Technicians: Oversee, train, and evaluate a team of technicians to maintain high service standards.
• Plan and Implement Policies: Develop and execute company policies and procedures.
• Manage a Diverse Team: Lead, coach, and counsel a multi-level staff of 10+ individuals.
• Perform Additional Duties: Take on other tasks as assigned to support the branch.

Qualifications

What We're Looking For:

• Leadership Experience: Minimum of 2+ years in a leadership role.
• Industry Expertise: Experience in the pest control or lawn care industry is strongly preferred.
• Regulatory Knowledge: Understanding of industry standards and state and federal regulations.
• Sales Management: Previous experience in sales management is a plus.
• Customer Service Skills: Exceptional customer service and retention abilities.
• Communication Skills: Strong verbal and written communication and interpersonal skills.
• Organizational Skills: Excellent follow-up, organizational, and time management skills, including route management.
• Multi-tasking Ability: Capable of handling a wide variety of duties.