ACCOUNTS RECEIVABLE SPECIALIST in Forest Hill, Maryland at StrideCare

Job Summary: The AR Specialist I is responsible for processing incoming payments, posting receipts, resolving customer account issues, and supporting revenue cycle efficiency. This entry-level role ensures accuracy and timeliness in receivables processing.

Supervisory Responsibilities: N/A

Essential Duties / Responsibilities:

• Post daily cash receipts and apply payments accurately to customer accounts.
• Monitor aging reports and follow up on delinquent or past-due balances
• Contact customers as needed to resolve outstanding balances or account issues.
• Research and resolve payment discrepancies in a timely and professional manner.
• Generate and submit medical insurance claims accurately and within required timeframes.
• Verify patient insurance coverage, eligibility, and required authorizations.
• Review and resolve billing discrepancies, including coding or claim-related issues.
• Maintain accurate and current accounts receivable records, documentation, and patient information.
• Support month-end close activities related to accounts receivable and revenue reconciliation.
• Assist with billing adjustments, credit memos, and claim corrections as needed.
• Communicate effectively with patients, insurance companies, internal departments, and providers.
• Verify patient demographic and insurance information during check-in or intake processes.
• Assist with administrative tasks such as filing, data entry, scanning, and record maintenance.
• Collaborate with healthcare professionals to resolve billing, insurance, or payment-related issues.
• Maintain confidentiality of patient information and comply with HIPAA regulations.
• Answer and route phone calls, take accurate messages, and provide information as appropriate.

Required Skills / Abilities:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic proficiency in accounting software and Microsoft Excel.
• High attention to detail and accuracy.
• Ability to work independently and meet deadlines.

Education and Experience:

• High school diploma or equivalent required.
• Associate degree in Accounting or related field preferred.
• 1+ year of AR or clerical accounting experience required.

*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

• Ability to sit for extended periods while working at a computer.
• Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
• Ability to lift and carry up to 20 pounds occasionally.
• Visual acuity is required to perform tasks involving computer screens and paper documents.
• Ability to move around the office to access files, office machinery, and other equipment.

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As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.