Teams Assistant in Fayetteville, North Carolina at Old North State Medical Society

Job Title: Behavioral Health Teams Assistant
Location: Old North State Medical Society (ONSMS), Southeastern NC-Hoke, Cumberland, Scotland, and/or Robeson counties.
Reports To: Behavioral Project Coordinator
Job Type: Hourly

Position Summary:
The Mental/Behavioral Health Teams Assistant will provide administrative, operational, and
logistical support to the mental and behavioral health programs at the Old North State Medical
Society (ONSMS). This position plays a key role in supporting interdisciplinary care teams,
coordinating services, and ensuring that behavioral health initiatives are delivered effectively to
historically underserved populations. The ideal candidate is organized, compassionate, and
committed to promoting access to equitable behavioral health care.

Key Responsibilities:
 Assist with scheduling appointments, coordinating team calendars, and confirming client
sessions.
 Provide administrative support to mental and behavioral health professionals, including
filing, scanning, and data entry.
 Help facilitate the client intake process by collecting required forms, consents, and
documentation.
 Maintain and update client records in compliance with HIPAA and organizational
policies.
 Support program operations including team meetings, trainings, workshops, and outreach
events.
 Serve as a liaison between clients and staff for follow-ups, referrals, and service
coordination.
 Compile and organize program data for reporting, evaluation, and grant tracking
purposes.
 Manage and monitor program supplies, prepare materials, and support logistics for
service delivery.
 Provide culturally responsive and respectful assistance to individuals from diverse
backgrounds.
 Participate in ongoing staff development, quality improvement, and community
engagement activities.

Required Qualifications:

 Associate’s degree in a related field (Public Health, Human Services, Psychology, Social
Work, or Health Administration), or equivalent combination of education and experience.
 At least 3-5 years of experience in an administrative, clinical, or community health
setting.
 Strong interpersonal, written, and verbal communication skills.
 High level of organization and attention to detail.
 Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn electronic
record systems.
 Ability to work collaboratively in a team environment while maintaining confidentiality
and professionalism.

Preferred Qualifications:
 Bachelor’s degree in Psychology, Social Work, Public Health, or a related field.
 Experience supporting behavioral health or medical teams.
 Familiarity with trauma-informed care and community-based service models.
 Bilingual (Spanish/English or other language).
 Experience working with historically marginalized communities.

Work Environment & Conditions:
 Hybrid work setting: may include in-office, remote, and field-based tasks.
 Occasional evenings or weekends for community events or client needs.
 Must have reliable transportation and the ability to travel locally as required.