Delivery Driver in Conyers, Georgia at Celebration Cakes

TITLE: Delivery Driver

REPORTS TO: Bakery Manager/Lead Operator

Position Summary:

The Nothing Bundt Cakes (NbC) Delivery Driver is responsible for providing our guest a genuine NbC experience by delivering orders accurately and on-time. This position will organize orders, check orders for accuracy, load and deliver following a specific route. The Delivery Driver serves in an essential role to engage and bring joy to our guests, create a memorable experience, leave a positive, lasting impression, and deliver a product with the highest quality of standards. The Delivery Driver embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:

• Loading, transporting, and delivering items to guests or businesses in a safe, timely manner with a friendly attitude.
• Reviewing orders before and after delivery to ensure that orders are complete, and guest is satisfied.
• Protect the quality of the NbC product.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Keep vehicle organized, clean and tidy.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.
• This and all bakery positions may be asked to perform tasks outside their everyday responsibilities. Team success is a team effort, and everyone contributes to overall success.

Core Values:

Servant's Heart?

• Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
• Keeps the good of the team or guest ahead of personal interests or gain.
• Displays humility and empathy in interactions with others.

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Spirit of a Champion?

• Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
• Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
• Operates with a strong sense of urgency and adheres to NbC brand standards.

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Genuine Connections?

• Projects warmth, enthusiasm and optimism that attracts others.
• Builds positive, productive relationships with all team members.
• Listens actively and communicates openly, clearly, and respectfully.

Knowledge, Skills and Abilities:

• Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
• Is diligent, organized, and self-motivated.
• Has the ability to understand and carry out oral and written instructions and request clarification when needed.
• Skilled and confident driver.
• Comfortable maneuvering and parking a vehicle.
• Alert, focused, and detail-oriented with an innate sense of direction.
• Proficient using GPS and other routing systems.

Education, Certifications and Work Experience Requirements:

• Applicants must be 21 years of age or older.
• Valid driver's license required.
• Reliable transportation required, and must pass an MVR
• Previous delivery driver experience required.

Celebration Cakes Vision

Igniting joy, cultivating connections and serving our communities through cake with an unrivaled commitment to excellence.

Talking Points

Igniting Joy

1. By this we mean we believe every guest deserves radical hospitality.
2. Celebration and handcrafted beauty.
3. Acts of service to benefit others.

Cultivating connections

1. By this we mean sincere engagement, be sweet, make a friend who looks forward to seeing you again, engaging in every opportunity to fulfill our guests' needs and communities.
2. Being Guest Obsessed! (or having a Guest Obsessed Mindset)

Communities

1. By this we mean partnering with our communities no matter how big or small to reach success.
2. Deeply rooted, give back partnership, responsibility and purpose.

Commitment to Excellence

1. By this we mean unrivaled performance in terms of people, sales, and stewardship.
2. A passion to succeed with an intense drive and a sense of urgency.