Patient Financial Advisor in Pigeon, Michigan at Scheurer Hospital Inc

Patient Financial Advisor

Full-Time Position/40 hours per week

Shift Hours M-F, 8AM – 4:30PM

Full Benefits

Scheurer Health, a Critical Access rural hospital, is seeking a highly organized and detail-oriented Patient Financial Advisor to join our team in Pigeon, MI. The ideal candidate will have experience as a patient financial counselor and be able to work independently in a fast-paced environment.

Key Responsibilities

• Financial Screening: Interview patients and families to evaluate their ability to pay and determine eligibility for government or internal assistance programs.
• Insurance Verification: Verify insurance eligibility, check benefits, and obtain necessary pre-authorizations for medical procedures.
• Cost Estimation: Calculate and explain out-of-pocket costs, deductibles, copays, and good faith estimates to patients prior to or during treatment.
• Assistance Program Navigation: Guide patients through applications for Medicaid, Medicare, state programs, and the hospital’s charity care programs.
• Payment Collection: Establish structured payment plans and collect point-of-service payments in a professional, compliant, and empathetic manner.
• System Documentation: Maintain precise records of insurance details, financial agreements, and patient notes within the electronic health record (EHR) system.

Requirements:

• High school diploma or equivalent
• Experience with accounting, billing and collections
• Knowledge of healthcare insurance programs
• Excellent communication and customer service skills
• Ability to interpret payer guidelines, billing guidelines and financial policies

Benefits

• Competitive pay
• Paid Time Off (PTO)
• Health, Vision, Dental and Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401k with matching funds
• Safe Work Environment

For questions regarding this position, please contact Sara Sanchez, Fiscal Services Office Manager or Yvonne Prill, Talent Acquisition Specialist. Please submit all employment applications online at www.scheurer.org/careers. EEO/AA/Employer M/F/Disability/Vet