Learning and Development Specialist in Chandler, Arizona at McCarthy Building Companies, Inc.

POSITION SUMMARY

The candidate will report to and collaborate with the Regions L&D Manager and partner with Craft Operations, project teams, Safety, and subject matter experts to design, coordinate, deliver, and continuously improve learning solutions for McCarthys Craft partners. The candidate will translate safety, quality, productivity, and career-development needs into practical, field-ready learning delivered in the classroom, virtually, and on the jobsite. They will independently facilitate Craft programs, develop a network of Craft facilitators and SMEs, administer learning activity in SuccessFactors, and use feedback, skills checks, and operational data to improve program effectiveness.

RESPONSIBILITIES

• Support Region L&D in planning, coordinating, and delivering Craft learning programs, cohorts, labs, and events across multiple sites.
• Develop and support an internal network of Craft facilitators and SMEs so they can effectively deliver training to regional standards.
• Partner with Craft leaders, Operations, and Safety to align learning with jobsite needs while minimizing disruption to project work.
• Oversee Craft program records, content, and administrative tasks to ensure they are timely, accurate, and current.
• Ensure regional L&D needs are being met by utilizing the following skills:

Instructional Design:

• Implements basic changes or adaptions to the L&D and Craft programs with support from Manager and Instructional Design teams
• Design and/or facilitate curriculum, craft programs, or learning solutions as appropriate
• Ensure materials are field-ready, accessible, bilingual when needed, and suited to classroom, virtual, jobsite, and blended delivery
• Align Craft learning to progression pathways

Training Delivery & Facilitation:

• Facilitate Craft programs in classroom, virtual, and jobsite settings, adapting to site conditions, crews, and shifts in partnership with SMEs
• Create a safe, inclusive, and engaging environment for Craft partners with varied experience levels and language needs
• Apply proven Adult Learning Theory methods, demonstrations, and skills-based activities to promote transfer to the jobsite
• Conduct and record knowledge/skills checks and observations; support Train-the-Trainer and coach emerging facilitators

Craft Program & Cohort Coordination:

• Plan and coordinate multi-site cohorts, labs, and simulations, including schedules, rosters, facilities, equipment, materials, and A/V
• Coordinate vendors and credential components (e.g., OSHA/NCCER via Safety) to ensure reliable, compliant delivery
• Track actions, risks (equipment, access, weather), and lessons learned; communicate status and escalate issues to the L&D Manager
• Support regional portfolio, resource planning, and change communications for Craft programs

Learning Technology:

• Use our learning management system to create offerings, enroll learners, and manage attendance, completions, transcripts, certifications, and compliance records
• Build and maintain basic reports and dashboards on participation, completion, skills verification, and learner feedback
• Maintain data quality and consistent processes across Craft programs; resolve routine issues and route tickets as needed

Evaluating Impact (Measurement & ROI):

• Track practical measures such as participation, completion, skills verification, facilitator readiness, and on-the-job application
• Analyze evaluations, skills-check results, and available safety, quality, productivity, or rework indicators to identify improvements
• Pilot targeted changes to content, facilitation, or tools; document results and share successful practices across the region

Knowledge Management & Business Partnering:

• Maintain organized regional libraries, templates, guides, and job aids with version control so resources are current and easy to find
• Build trusted relationships with Craft leaders, project teams, Safety, Operations, HR, L&D colleagues, vendors, and credentialing partners
• Serve as a consultative learning partner and support ad hoc projects and regional initiatives as assigned

QUALIFICATIONS

• Bachelors degree in Business Administration, Human Resources, or Education related field; equivalent experience considered
• Proven experience supporting, designing, developing, coordinating, and facilitating training in a business, construction, or field-based setting
• Ability to translate technical or operational content into practical instruction, job aids, and skills-based learning
• Knowledge of adult learning principles, instructional design, facilitation, and program evaluation
• Demonstrated project management experience and ability to prioritize logistics, stakeholders, and deadlines across multiple sites
• Ability to establish trust and credibility with Craft partners, field leaders, and senior stakeholders
• Highly engaging and collaborative style in working cross-functionally
• Technical aptitude with an LMS (SuccessFactors preferred) and Microsoft Office tools such as Outlook, SharePoint, Excel, and PowerPoint
• Willingness to travel regularly to jobsites, offices, and training events, including occasional overnight and out-of-state travel
• Ability to work in active construction and training environments in compliance with safety and PPE requirements

Preferred:

• Demonstrated experience in construction, the skilled trades, jobsite environments, or training Craft audiences
• Direct experience as a Craft professional, foreman, superintendent, trade instructor, or technical trainer
• Experience with Train-the-Trainer, facilitator certification, skills verification, or OSHA/NCCER-related programs
• Experience building learning metrics or dashboards that connect training to operational outcomes
• Bilingual (English/Spanish) communication skills

McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.

NOTICE TO EXTERNAL SEARCH FIRMS: McCarthys Talent Acquisition Team is the only authorized representative permitted to engage with external search firms, staffing agencies, or other third-party recruiting partners. McCarthy maintains an Approved Agency List for recruiting partners, which is reviewed and updated annually.

McCarthy will only consider submissions from agencies with a signed fee agreement in place for the current year. McCarthy does not accept unsolicited resumes, candidate submissions, or referrals from agencies that do not meet these requirements.

If a candidate is submitted without an active agreement, McCarthy will have no obligation to pay any fees and reserves the right to contact, engage, interview, or hire such candidate(s) without any financial or other responsibility to the submitting agency. Unsolicited resumes, including those sent directly to hiring managers or other employees, will be considered the property of McCarthy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.