Specialty Strip Account Manager in South Bend, Indiana at Lerman Holding CO Inc

Responsibilities:

. Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements.

. Professionally represent the company in daily interactions with key customers.

. Act as a key partner to the outside sales representatives, and a valued advisor internally after developing an expert level of knowledge about assigned customers.

. Take ownership of communications both internally and to customers to help build and strengthen relationships that support the business.

. Champion and closely manage master contracts to ensure usage and purchases are correct.

. Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues including aged inventory.

. Manage pricing changes according to each specific customer program.

. Reconcile customer purchase orders and assist in developing advanced quality plans with what was quoted and ensure critical accuracy.

. Proactively learn customer order patterns to be able to effectively manage the effects of customer forecasts on the business.

. Assist in outside processing (toll orders) as needed.

Requirements:

. A willingness to learn and grow in the steel processing business.

. Excellent communication skills both written and orally.

. Strong organizational skills with attention to detail. .

. Ability to balance the needs of the customer with the capabilities and internal constraints of the company.

. 2 year degree in Business or other relevant areas - equivalent experience will be accepted.

. Prior Inside sales experience highly preferred