Storage Manager in Bonney Lake, Washington at Targa Real Estate Services Inc.

Job Title: Property Manager
Location: Self Storage Division | Bonney Lake, WA
Schedule: Full-Time | 10 AM-6 PM (Days TBD)
Compensation: $60000 Annually DOE

About the Role

The Property Manager is responsible for the day-to-day operations, sales performance, and customer service at a self-storage facility. This role ensures the property is well-maintained, occupancy and revenue goals are achieved, and customers receive exceptional service. The ideal candidate is organized, proactive, and skilled at balancing administrative responsibilities with on-site operations.

Key Responsibilities

Operations & Property Management

• Oversee all daily facility operations, ensuring compliance with company policies and procedures.
• Maintain a clean, secure, and well-presented property, including regular inspections of units, grounds, and equipment.
• Coordinate maintenance and repairs with vendors or contractors as needed.
• Manage inventory of locks, packing supplies, and other retail items.
• Enforce facility rules, policies, and late payment or lien procedures.

Sales & Customer Service

• Greet customers and respond to inquiries promptly and professionally.
• Convert leads into rentals through effective sales techniques and follow-up communication.
• Provide tours of the facility and assist customers in selecting storage units that meet their needs.
• Process payments, rental agreements, and move-in/move-out transactions accurately.
• Maintain positive tenant relations to support renewals and referrals.

Financial & Administrative

• Monitor occupancy, delinquency, and revenue performance to achieve financial targets.
• Prepare daily, weekly, and monthly reports for management.
• Manage petty cash, deposits, and expense tracking in accordance with company procedures.
• Review and approve invoices as needed.
• Assist in developing and executing local marketing efforts to drive traffic and occupancy.

Safety & Compliance

• Ensure facility operations comply with state and local laws, company policies, and insurance requirements.
• Implement safety and security measures, including access control, surveillance, and regular audits.
• Respond to emergencies and incidents professionally and promptly.

Qualifications

• 2+ years of property management, self-storage, or customer service experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with property management software and Microsoft Office Suite.
• Sales-oriented mindset with a focus on customer satisfaction.
• Ability to work independently and manage time effectively.
• Must have reliable transportation and be available for weekend or on-call coverage as needed.

Physical Requirements:

• Ability to walk the property, climb stairs, and lift up to 25 pounds.
• Work may include both indoor office and outdoor facility environments.

Compensation and Benefits

• $60000 Annually DOE.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Two weeks annual vacation, 1-week sick leave and 10 paid holidays.
• Professional development opportunities.

About Targa Real Estate

Targa Real Estate Services is a family owned, full-service property management company providing high-quality management, accounting, and operational support for owners of multifamily, self-storage, commercial, single family, and HOA communities. Our culture is built on integrity, accountability, and collaboration, with a focus on empowering our teams and delivering exceptional service to our clients and residents.