Identity and Directory Services Administrator in Phoenix, Arizona at Hospice of the Valley

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Benefits:

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Position Profile

Working independently under the general direction of the Information Systems Security Manager, the Identity & Directory Services Administrator is responsible for administering, maintaining, and securing enterprise identity platforms and directory services within Hospice of the Valley. This role is primarily focused on identity and access management but will also support broader systems administration and IT operational functions as needed. The position requires balancing security priorities with operational responsibilities, working collaboratively across security and IT teams to maintain secure and reliable infrastructure.

Responsibilities

• Identity & Access Management.
• Authentication & Access Control.
• Privileged Access Management.
• Directory Services Administration.
• Access Governance & Compliance.
• Security Monitoring & Incident Support.
• Documentation & Process Improvement.
• End User & Operational Support.
• Systems Administration & Operational Support (Secondary Responsibilities).
• Strong understanding of identity and access management principles.
• Ability to balance security requirements with operational needs.
• Problem-solving and troubleshooting skills across identity and authentication systems.
• Effective communication with both technical and non-technical stakeholders.
• Ability to work independently and collaboratively within a small team environment.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3+ years of experience in identity management, directory services, or systems administration.
• Experience administering Active Directory and/or Microsoft Entra ID.
• Familiarity with authentication protocols (SAML, OAuth, OpenID Connect).
• Working knowledge of security best practices, including least privilege and MFA.

Preferred Qualifications

• Experience with Microsoft 365 and Azure environments.
• Experience with Conditional Access and identity governance tools.
• Knowledge of HIPAA or regulated healthcare environments.
• Familiarity with privileged access management (PAM) solutions.
• Relevant certifications (e.g., Microsoft SC-300, Security+ – preferred but not required).

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V