Medical Assistant I in Cullman, Alabama at AllerVie Health

The Medical Assistant II (MA II) at AllerVie Health is an experienced clinical team member responsible for supporting both clinical and front desk operations in a fast-paced allergy, asthma, and immunotherapy practice. This role requires proficiency in allergy specific clinical workflows, that ability to handle administrative tasks, and the capacity to mentor junior staff. The MA II acts as a bridge between clinical and administrative teams, ensuring efficient patient flow and excellent patient care.

Essential Functions

• Independently perform all Medical Assistant I (MAI) duties with accuracy and efficiency.
• Mentor and assist in training new or junior clinical staff.
• Serve as a liaison between front and back-office teams to support and improve overall clinic workflows.
• Address routine patient inquiries and issues professionally and promptly
• Travel to nearby AllerVie clinics to provide clinical coverage as needed
• Handle front desk responsibilities as needed, including:
• Patient check-in and check-out
• Appointment scheduling
• Insurance verification
• Patient communication via phone, portal, or in person

Work Experience

• 2-5 years of Medical Assistant experience
• Proficiency in allergy specific clinical workflows (e.g. skin testing, spirometry, immunotherapy
• Working knowledge of front desk operations, including scheduling and insurance processes
• Demonstrated accuracy and timeliness in EMR documentation
• Ability to mentor newer staff members while modeling professionalism and teamwork.
• Completion of an accredited Medial Assistant program preferred
• Strong interpersonal, organizational, and communication skills

Physical Demands and Work Environment

• Ability to stand and walk for extended periods of time throughout the workday
• Frequent bending, kneeling, reaching, and twisting to assist with clinical procedures and patient care.
• Must be able to lift up to 25 pounds, including supplies and small equipment
• Manual dexterity to operate medical instruments and computer systems
• Visual and auditory acuity to assess patients and communicate effectively with staff and patients
• Ability to travel between clinics as needed, with reliable transportation

AllerVie Health is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.