Pharmacy Clerk in Monroe, Louisiana at The Baton Rouge Clinic, AMC

Affinity Health Group is seeking a dependable and detail-oriented Pharmacy Clerk to support daily pharmacy operations and provide friendly, efficient service to patients. The Pharmacy Clerk will assist with prescription intake, data entry, insurance processing, patient communication, and general administrative duties. The ideal candidate will have strong organizational skills, good attention to detail, and the ability to work effectively in a fast-paced healthcare environment.

Essential Duties and Responsibilities:

• Receive prescription requests and enter patient and prescription information into the pharmacy system.
• Verify patient demographic and insurance information for accuracy.
• Assist with processing prescription claims and resolving basic insurance issues.
• Answer phone calls and assist patients with prescription status, refill requests, and general pharmacy questions.
• Communicate with patients, providers, pharmacies, and insurance companies as needed.
• Assist with collecting payments and answering basic billing questions.
• Maintain accurate patient records and organize pharmacy paperwork.
• Assist with filing, scanning, data entry, and other administrative duties.
• Help maintain an organized pharmacy workspace and ensure supplies are properly stocked.
• Monitor prescription requests and refill communications to help ensure timely processing.
• Protect patient privacy and maintain confidentiality in accordance with HIPAA and company policies.
• Perform other duties as assigned to support the pharmacy team.

Education:

• High School Diploma or GED Required

Experience:

• Previous experience in a pharmacy, healthcare, customer service, or administrative setting preferred.
• Experience with data entry, filing, recordkeeping, and general clerical duties.
• Ability to handle phone calls, assist customers, and communicate professionally.
• Basic computer skills and the ability to learn pharmacy software and electronic record systems.
• Experience verifying insurance information and processing payments preferred.

Physical Requirements:

• Ability to stand, walk, bend, and reach throughout the workday.
• Ability to lift up to 50 pounds, with or without reasonable accommodation.
• Ability to perform patient care activities and operate standard medical equipment.
• Ability to use computers and standard office equipment.