Sr. Portfolio Manager, Global Delivery in at Ellkay LLC

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

The Sr. Portfolio Manager, Global Delivery will be responsible for delivery performance and overarching management of project management teams responsible for planning, executing, and managing a Global portfolio of projects and programs that support ELLKAY’s business objectives. This role requires a blend of technical (Data Migration/Achieve/Curation), project management, and healthcare-specific knowledge to ensure that our solutions meet clinical, regulatory, and business needs. This position will work very closely with the Sr. Director, Delivery Governance & Operations and all other functional area managers to ensure operational goals are met. This position requires an individual to be extremely organized, have excellent communication ability, demonstrate critical thinking/problem solving skills and a keen attention to detail along with the flexibility to work with various other areas of the ELLKAY business.

Essential Duties & Responsibilities:

• Program Leadership and Responsibilities; Understand and Drive the strategy for project management teams responsible for multiple program initiatives, aligning with ELLKAY’s overall business objectives. This includes managing program budgets and forecasting resource needs across US and India
• Global Project Oversight: Oversee the entire program lifecycle, including planning, resource allocation, and risk management for individual projects. They track progress and ensure projects meet customer requirements and are completed on time and within budget.
• Global Delivery Oversight: Provide strategic and operational oversight for globally distributed delivery teams, including teams based in India, ensuring consistent execution, quality, accountability, and alignment with organizational priorities.
• Global Team Leadership: Lead, mentor, and develop cross-functional teams across geographic regions and time zones. Establish clear performance expectations, promote collaboration, and address resource or performance challenges.
• Cross-Regional Coordination: Coordinate priorities, staffing, communications, and delivery handoffs among U.S.-based and India-based teams to maintain operational continuity and achieve project timelines, service levels, and customer commitments.
• Process Improvement and Analysis: Focus on improving operational efficiency and quality outcomes by using data analysis, organizational change management, agile principles and process improvement concepts. This can involve analyzing clinical and financial data to find opportunities for improvement. Work closely with the Sr. Director, Delivery Governance & Operations to document Process Improvement Recommendations and Lessons Learned and share regularly with leadership along with implementation plans.
• Regulatory Compliance: Ensure that all projects adhere to strict healthcare regulations, such as HIPAA (Health Insurance Portability and Accountability), standards from bodies like Centers for Medicare & Medicaid Services (CMS), Joint Commission on Accreditation of Healthcare Organizations (JCAHO), College of American Pathologist (CAP), Clinical Laboratory Improvement Amendments (CLIA), and others.
• Vendor & Partner Management: Initiate internal coordination to secure required SME support, manage vendor relationships on active engagements with third-party data extraction, migration, and archival software vendors.
• Documentation and Reporting: Develop and maintain program documentation, including business requirements, test plans, and project artifacts. They also generate and distribute reports on program status and performance with trends.
• Stakeholder Alignment: Serve as Delivery executive point of contact with vendors and client executive leadership to include Chief Medical Information Officers (CMIOs), Chief Information Officers (CIOs), Compliance Officers, and department heads to optimize implementation experience.
• Financial & Resource Stewardship: Work closely with leaders in both US and India. Partner with Sr. Director and VP, LKOasis Delivery to manage and optimize the multi-million-dollar program budget, ensuring proper resource allocation across project management, engineering, and clinical validation teams.

Qualifications:

Education:

• Bachelor’s degree required and 5-7 years related experience in Healthcare Project / Program Management.

Experience:

• 8–10+ years of progressive leadership experience managing complex technical programs, with at least 5 years dedicated exclusively to large-scale healthcare data environments.
• 5 years’ experience managing Global Teams
• 5 years large enterprise/complex project or program management.
• Domain Expertise: Deep technical understanding of healthcare data standards (HL7, FHIR, DICOM), clinical vocabulary/nomenclature (ICD-10, SNOMED-CT), and major enterprise EHR platforms (Epic, Cerner/Oracle, MEDITECH).
• Methodologies & Certifications: Proven track record in data archive management and legacy system retirement. PMP,
• PgMP, or CHIME Certified Healthcare CIO (CHCIO) credentials are highly desirable.
• Core Skills: Exceptional command of risk mitigation, organizational change management within matrixed hospital ecosystems, data profiling tools, agile principles and business intelligence applications.

Certifications:

• Project Management Professional (PMP) preferred.

Skills:

• Healthcare IT systems: Knowledge of systems like Electronic Health Records and standard integration options.
• Software Proficiency: Experience with project management tools such as JIRA, SharePoint, Office 365, and Asana preferred.
• Data and Analytics: Skills in data analysis, interpretation, and reporting are necessary to drive process improvements.
• Leadership and Influence: The ability to lead and motivate cross functional teams, as well as influence outcomes across the organization.
• Risk, Issue, and Escalation management: Exceptional command of risk identification and mitigation of financial, operational, and strategic threats that can impact the project’s health, legal compliance, or relationship with the client.
• Communication: Excellent verbal and written communication skills are essential for interacting with diverse stakeholders, from technical teams to executive leadership. Understanding of organizational change management best practices within a large organization.
• Problem Solving: Strong critical thinking and problem-solving skills to anticipate and mitigate project risks.
• Adaptability: The ability to thrive in a complex and constantly evolving healthcare landscape.
• Time Management and Organizational Skills: Strong time management and prioritization skills, and ability to quickly switch tasks. Highly organized, detail-oriented, and process-oriented.

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Generous FTO
• Remote work options
• Employee Discounts
• Parental Leave
• Gym membership / Exercise class stipends

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Awards:

• 2025 Top Workplaces Employee Appreciation
• 2025 Top Workplaces Employee Well-Being
• 2025 Top Workplaces Professional Development
• 2025 Top Workplaces Leadership
• 2026 USA Today Top Workplaces
• 2026 NJ Top Workplaces

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.