Accounts Receivable Specialist in Fort Myers, Florida at Entech Computer Services LLC

Job Type: Full-time, Exempt

Position Summary

The Accounts Receivable Specialist is responsible for supporting the full accounts receivable lifecycle, including billing, collections, cash application, account reconciliation, and customer account management. This role requires a highly experienced accounting professional who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and delivers outstanding customer service.

The ideal candidate has a proven track record in accounts receivable, strong communication skills, and the ability to build and maintain positive relationships with clients, vendors, and internal stakeholders. Experience within a Managed Service Provider (MSP) environment and proficiency with Sage Intacct and ConnectWise Manage are strongly preferred.

Why Entech?

Entech is a Managed IT Services Provider with 28 years of experience delivering secure and reliable technology solutions to businesses throughout Florida. As a Managed Service Provider (MSP), we manage and support our clients’ technology environments—including help desk support, infrastructure management, cybersecurity, cloud platforms, and long-term IT strategy—allowing organizations to focus on their business while we handle their technology.

With offices in Fort Myers, Naples, Bradenton, and Fort Lauderdale, we now serve organizations across Southwest and Southeast Florida and continue to grow our team of talented technology professionals.

Essential Roles and Responsibilities

• Billing and Invoicing
• Collections and Customer Account Management
• Customer Service and Relationship Management
• Accounting Team Support

Key Responsibilities

• Manage the full accounts receivable cycle, including invoicing, payment posting, collections, account reconciliation, and account maintenance.
• Prepare and process recurring, project-based, and service-related invoices accurately and on time.
• Monitor aging reports and proactively collect outstanding balances to support cash flow objectives and reduce Days Sales Outstanding (DSO).
• Maintain accurate customer account, billing, and financial records within ConnectWise Manage and Sage Intacct.
• Create, update, and manage customer agreements and billing records in alignment with service and project contracts.
• Investigate and resolve billing discrepancies, payment issues, and customer inquiries in a timely and professional manner.
• Communicate effectively with customers, partners, and internal stakeholders regarding account status, billing concerns, and payment expectations.
• Support month-end close activities, reporting, account reconciliations, and other accounting functions, including providing backup support for Accounts Payable as needed.

Qualifications

• Associate degree in Accounting, Finance, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant work experience will be considered.
• Bachelor's degree in Accounting, Finance, or Business Administration is a plus.
• 5+ years of progressive Accounts Receivable experience required.
• Proven experience managing collections, customer billing, and account reconciliations in a high-volume, fast-paced environment.
• Experience working directly with clients and business partners while maintaining a high level of customer service.
• MSP, technology services, professional services, or similar service-based industry experience strongly preferred.
• Sage Intacct and ConnectWise Manage experience preferred.

Benefits:
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays – PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events – Yearly Culture Building Events

Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.

Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees.

This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver’s license is required for this position.