Associate National Accounts Manager, Medical Channel in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate National Accounts Manager, Medical Channel based in the United States.
This role focuses on driving the successful execution, activation, and performance of national and multi-location medical channel accounts after contract closure. You will ensure that new partnerships are seamlessly onboarded, fully operationalized, and consistently delivering strong adoption and reorder performance across locations. Acting as a key operational connector, you will coordinate across Sales, Education, Marketing, Customer Service, and Operations to bring account strategies to life at scale. The position is highly execution-focused, centered on accelerating product utilization, improving retention, and expanding account value over time. You will play a critical role in ensuring multi-site partners achieve measurable outcomes through structured rollout planning and disciplined performance management. This is a fast-paced, cross-functional role where success is defined by speed of activation, adoption depth, and sustained account growth.
- Lead onboarding and activation of new national and multi-location accounts, ensuring smooth setup across systems, training, and ordering processes.
- Coordinate cross-functional teams (Education, Sales, Operations, Customer Service) to deliver consistent and timely account launches.
- Build and manage structured rollout plans, including timelines, training schedules, and activation checklists.
- Drive speed to first order and first treatment across newly launched locations.
- Monitor product adoption and usage across accounts, identifying gaps in engagement and protocol execution.
- Partner with internal teams to implement targeted adoption and retention strategies across multi-location networks.
- Track reorder cadence, account performance, and key KPIs including revenue, frequency, and SKU expansion.
- Identify at-risk accounts and execute recovery and re-engagement plans.
- Support Joint Business Plans (JBPs) and Quarterly Business Reviews (QBRs) with performance insights and action planning.
- Serve as the operational lead for issue resolution, ensuring alignment across internal stakeholders.
- Maintain reporting dashboards on onboarding progress, adoption, retention, and account performance metrics.
- Bachelor’s degree in Business, Marketing, Healthcare, or a related field required.
- 2–4 years of experience in account management, customer success, implementation, or B2B sales.
- Experience in medical aesthetics, skincare, dermatology, or plastic surgery strongly required.
- Background supporting multi-location or enterprise accounts with complex rollout coordination.
- Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.
- Data-driven mindset with ability to interpret account performance metrics and drive action.
- Excellent communication and cross-functional collaboration skills in fast-paced environments.
- Proficiency with CRM systems (Salesforce preferred) and strong Excel or Google Sheets skills.
- Ability to travel up to 80% for onboarding, trainings, and account support activities.
- Comfortable working in evolving environments with shifting priorities and high operational demand.
- Preferred: Esthetician license or RN qualification.
- Hourly compensation of $38–$40 plus commission
- Full benefits package including medical, dental, and vision coverage
- Performance-based incentive structure tied to account success metrics
- High-impact role with direct influence on account growth and retention
- Opportunity to work across enterprise-level multi-location medical partners
- Strong cross-functional collaboration and professional development exposure
- Travel opportunities across the U.S. for onboarding and account development
- Dynamic, fast-paced environment with clear performance visibility