Field Service Representative for Iron Sting in Lawton, Oklahoma at Tec-Masters Inc
NewJob Function: Customer Service
Tec-Masters Inc
Lawton, Oklahoma, 73505, United States
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Job Description
Tec-Masters, Inc. (TMI) is seeking an experienced Field Service Representative (FSR) / Subject Matter Expert (SME) to support the Iron Sting Precision Subterranean Mortar Round (PSMR) program. The selected candidate will provide technical expertise and operational support for experimentation, testing, evaluation, and field integration of the Iron Sting system in coordination with the U.S. Army customer.
Key Responsibilities:
- Train and mentor military personnel on the safe operation, maintenance, and tactical employment of the Iron Sting - Precision Subterranean Mortar Round (PSMR).
- Provide on-site technical support and troubleshooting for the Iron Sting - Precision Subterranean Mortar Round (PSMR) and associated 120mm PSMR systems during experimentation and field trials.
- Collect and document feedback from field operators to support system improvements and refinements.
- Perform routine maintenance, inspections, and diagnostics on Iron Sting - Precision Subterranean Mortar Round (PSMR) and related equipment.
- Liaise between field units, engineering teams, and program leadership to relay operational insights and technical requirements.
- Coordinate with US Army personnel to integrate Iron Sting - Precision Subterranean Mortar Round (PSMR) with joint fires operations, ensuring seamless interoperability with air and ground assets.
- Ensure compliance with safety protocols and standard operating procedures of the Iron Sting round during live-fire exercises and testing phases.
- Assist in the development of training materials, technical manuals, and standard operating procedures specific to the Iron Sting system.
- Generate detailed event summary reports and storyboards used to document test outcomes, lessons learned, and operational performance.
- Apply knowledge of U.S. military ammunition handling and storage procedures to ensure safe and compliant management of munitions during experimentation for transport to/from CONUS storage and CONUS/OCONUS experimentation locations.
Position Requirements:
- 10-12+ years’ experience as a US Army Indirect Fire Infantryman (11C30/40) with duties at the squad, section, and platoon levels (Gunline and Fire Direction Center). Experience with 60mm, 81mm, and 120mm mortar weapons systems. OR
- 10-12+ years’ experience as a US Army Joint Fire Support Specialist (13F30/40) with duties at the platoon, company, battalion , and brigade level). Experience planning and coordinating fire support in support of maneuver operations.
- Proficiency with military communication systems and current mortar fire control software.
- Proven expertise in the employment of US Army mortar systems, including setup, operation, and troubleshooting.
- Knowledge of U.S. military ammunition handling and storage procedures, ensuring compliance with safety and regulatory standards. Familiarity with precision-guided munitions and their integration into fire support operations.
- Strong communication skills with the ability to train and instruct diverse audiences, including military personnel and technical teams.
- Ability to work independently in field conditions and adapt to dynamic experimentation schedules.
- Physical ability to lift and maneuver equipment up to 50 lbs. and operate in outdoor environments for extended periods.
- Current and valid Secret Clearance
- Valid US Passport with ability to travel internationally.
- Valid Driver’s US driver’s license. Experience operating and maintaining military vehicles.
Travel Requirements:
- Up to 50% travel to military installations, test ranges, and field sites, both domestic and international, as required by experimentation and training schedules.
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Job Location
Lawton, Oklahoma, 73505, United States
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