Medical Assistant (31137) in Richmond, Virginia at GI Alliance

Medical Assistant (31137)
Job DetailsJob Location: GSI VA Wadsworth - Richmond, VA 23236
Position Type: Full Time
Job Shift: Day
Description

Description

GI Alliance is seeking an experienced Medical Assistant I - Biologics Coordinator

Duties of this position include, but are not limited to, the following:

The Biologics Coordinator is responsible for managing all aspects of biologic therapy for patients, including insurance authorization, patient education, medication coordination, and ongoing monitoring. This role serves as a liaison between patients, providers, specialty pharmacies, and insurance companies to ensure timely and accurate access to biologic medications.

Coordinate the initiation and continuation of biologic therapies for eligible patients

Obtain prior authorizations and verify insurance benefits for biologic medications

Communicate with insurance companies, specialty pharmacies, and drug manufacturers regarding coverage and approvals

Assist patients with enrollment in copay assistance and patient assistance programs

Educate patients on biologic medications, including administration, storage, and potential side effects

Track medication shipments, refills, and adherence to therapy

Maintain accurate documentation in the electronic medical record (EMR)

Monitor authorization expiration dates and ensure timely renewals

Work closely with providers to ensure appropriate clinical documentation for approvals

Handle appeals and denials, including drafting letters of medical necessity

Ensure compliance with office protocols and regulatory requirements

Experience with specialty pharmacy workflows

Understanding of chronic disease management (e.g., autoimmune conditions)

Ability to navigate payer policies and formularies

Problem-solving skills, especially with insurance denials

Qualifications

Qualifications

Qualifications
Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.

Experience: Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Experience working in a Gastroenterology practice is preferred.

Requirements for Level I Status:

Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.

Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Performance Requirements:

Knowledge of health care field and EMR systems.

Skill in performing medical assistance tasks appropriately.

Skill in written and verbal communications.

Skill in understanding patient education needs by effectively sharing information with patients and families.

Ability to learn and retain information regarding patient care practices and procedures.

Ability to project a pleasant and professional image.

Ability to plan, prioritize, and complete delegated tasks.

Ability to multi-task.

Ability to demonstrate compassion and caring in dealing with others.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran