Pharmacy Technician 2 - Relief at Remote – Remote

• Follow workflows to process incoming prescription orders to determine coverage, seek authorization, assist with financial support identification and application, and process refill requests per protocol.

• Triage work appropriately to pharmacists, technician team members, interdisciplinary team members.

• Provider telephonic outreach and electronic outreach to patients, providers, pharmacies, manufacturer programs and others as needed to complete tasks.

• Manage incoming assigned tasks and follow up on assigned tasks over time to ensure complete resolution.

• Utilize the electronic medical record as well as other platforms to gather information and document per team standards.

• Cover work assigned to other team members as needed to support operations and expected turn around times.

• Other Duties as Assigned

Job Related Knowledge, Skills and Abilities (Competencies):

• Ability to read and understand medical-related terms.
• Ability to perform basic pharmaceutical mathematics calculations.
• Skill at manipulating small objects, e.g., needles, syringes, ampules.
• Ability to establish priorities in workflow.
• Good interpersonal communication skills.
• Ability to work under supervision of diverse Pharmacists.

• Formal pharmacy technician training program
• Medical office setting experience or health system experience
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature.
• Microsoft application knowledge (Word, Excel, Visio, Outlook)