ACE Hardware Appliance Installer at Niemann Foods – Dyersville, Iowa

We're remodeling our store

Bigger & better!

Join the Team!

SUMMARY

The Appliance Installer is responsible for delivering and professionally installing household appliances such as refrigerators, washers, dryers, dishwashers, and ovens. You'll represent the ACE brand in customers' homes and ensure each installation is safe, clean, and meets customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver and install major household appliances at customer locations
• Follow installation guidelines and safety procedures for each product
• Test appliances to ensure proper operation after installation
• Provide basic product usage instructions to customers
• Remove and properly dispose of old appliances as needed
• Maintain cleanliness and care of the company vehicle and tools
• Communicate effectively with customers and store staff regarding delivery/installation schedules
• Handle customer concerns professionally and promptly
• Candidate must pass a background check to be considered for employment

KEY ATTRIBUTES

• EPA Certification or related trade certification
• Experience with gas and water line connections
• High school diploma or equivalent
• Prior experience in appliance installation, general contracting, or delivery preferred
• Basic plumbing, electrical, and carpentry skills
• Strong attention to detail and problem-solving skills
• Good communication and customer service skills
• Ability to lift and move heavy appliances (50–100 lbs)
• Valid driver's license and clean driving record
• Ability to work independently and manage time efficiently

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write warranty claims and service tickets.
• Ability to effectively present information and respond to questions from managers, customers, and the general public.

MATHEMATICAL SKILLS

• Basic math concepts such as addition, subtraction, division, multiplication.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Driver's License with a clean Motor Vehicle Record (MVR)
• Iowa: Licensed by the Plumbing and Mechanical Systems Board (PMSB)
• Wisconsin: Plumbing License

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Uniform per store policy
• Basic power and hand tools
• Sharpening Tools

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 150-250 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Overhead lifting
• Climb
• Balance
• Communicate with associates and customers

Occasionally (Less than 1/3 of the time)

• Sit
• Crawl
• Smell
• Lift and/or move up to 400 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Regularly

• Exposure to outdoor weather conditions, including extreme heat and cold

Frequently

• Exposure to moving mechanical parts
• Risk of electrical shock
• Exposure to wet and/or humid conditions
• Work environment may differ depending on the conditions of customer-owned properties.

PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location