Access Center Scheduling Rep at Parkview Health – Fort Wayne, Indiana

Summary

Primary duty is to accurately schedule for physician consults and/or outpatient procedures following defined scheduling protocols. Communicates with physician offices, patients, nursing units and ancillary departments regarding scheduling procedures, appointments and coordination of tests. Conducts professional patient interviews, to include obtaining medical history, demographics, and financial information.

Education

Must be a high school graduate or the equivalent with GED. Medical terminology preferred.

Licensure/Certification

N/A

Experience

Prefer one year experience in healthcare setting, call center, or clerical position, including experience using Microsoft Office applications. Requires a minimum of two years customer service experience.

Other Qualifications

Must have good verbal and communication skills. Must be able to demonstrate general computer skills. Must have excellent verbal and written communication skills.

Why Parkview?

We have everything you’re looking for in a career; great compensation and benefits; skill development and career advancement programs and more. At Parkview, we are committed to providing excellent care to each patient within our clinics and medical practices. The success of this mission begins with care team members like you.

• Benefits: Health benefits, paid time off, employee assistance, community vendor discounts, payroll deduction options

• Sign-on bonus: For certified and uncertified Medical Assistants, LPN’s, and RN’s hired in part-time and full-time positions.

• Education: Clinical Orientation, tuition assistance, certification reimbursement

• Growth: Parkview’s Medical Assistant Advancement Pathway (MAAP)

• Culture: World-class teamwork, Personalized health journeys for co-workers and family members