Patient Referral Coordinator - Part Time in Memphis, Tennessee at Church Health Center of Memphis, Inc.

About Church Health

As a faith-based health care not-for-profit, Church Health believes in caring for one another as we'd all like to be cared for. That's why we commit every day to making the highest quality healthcare accessible to more Memphians, especially those facing social and economic challenges—so we can all live our lives with dignity, vitality and joy.

With services that span all ages, including the youngest of us, and that treat the whole person, we make it possible for more Memphians to live fully. Today, with the support of our partners, volunteers and donors, we conduct an average of 60,000 patient visits a year in Memphis and serve as a model for countless communities across the nation.

Job Title: Patient Referral Coordinator – Part Time

Department: Referrals

Reports to: Subspecialty Manager

Classification: Regular, Part-Time, Hourly, Non-Exempt

Work location: Onsite

Starting Salary: $17.53 - $20.63

Job Summary:

The Patient Referral Coordinator coordinates subspecialty care for patients across various medical providers in the community.

Duties/Responsibilities:

• Work with providers to prioritize referrals and determine the best course of action for specialty care; Responsible for ensuring a variety of factors are considered when making these decisions.
• Utilizes positive and effective communication skills with external and internal staff, providers, volunteers, and patients.
• Schedule subspecialty appointments and communicate appropriate information to patients.
• Close the referral loop by requesting and tracking medical records for scheduled subspeciality visits.

Required Skills/Abilities:

• Working understanding of medical clinic operations and medical terminology.
• Ability to communicate effectively both oral/written with a broad base of stakeholders.
• Strong customer service and the ability to maintain a positive attitude under pressure.
• Attention to detail and a high level of accuracy and confidentiality.
• High level organizational skills with the ability to manage multiple priorities on varying timelines.
• Working knowledge of EHR systems and data entry a plus.
• Moderate level of desktop computer skills to include the O365 productivity software suite.

Education and Experience:

• A High School Diploma or GED is required.
• Associate's degree or Certification: Education or certification in a relevant field is preferred.
• 1-3 years of experience.

Benefits Package

• Medical/Dental/Vision Insurance
• Paid Time Off
• 11 Paid Holidays
• 401(k) Match
• FSA/HSA Options
• Basic Life Insurance
• Voluntary Life Insurance
• Short and Long Term Disability
• Employee Assistance Program

Work Environment and Physical Demands:

Work is mostly sedentary in nature. The job requires computer work and hand dexterity.

Commitment to Diversity

At Church Health, we are committed to diversity, striving to create a staff that reflects the diverse communities with which we work. We seek individuals of all backgrounds to join our team.