FRONT OFFICE SUPERVISOR- Plastics in Danbury, Connecticut at ADVANCED SPECIALTY CARE PC

Front Desk Supervisor- PlasticsWe are seeking a full-time Front Desk Supervisor to join our Plastics Department at our Danbury office within a fast-paced, multi-specialty medical practice focused on delivering exceptional patient care. This position oversees front desk operations and staff for Plastic Surgery and Dermatology, while promoting efficient daily operations and a positive patient experience.
JOB SUMMARY:

• Oversee daily front desk operations and workflow.
• Supervise, train, and support front desk staff.
• Coordinate staff schedules, coverage, and daily responsibilities.
• Oversee patient scheduling, registration, check-in, and check-out processes.
• Monitor patient flow and coordinate with providers, clinical staff, and other departments.
• Address patient questions, concerns, and service-related issues in a timely and professional manner.
• Ensure front desk staff follow established policies, procedures, and customer service standards.
• Support staff development, training, and overall team performance.
• Maintain accurate patient information and front office processes.
• Perform front desk responsibilities as needed to support department operations.

SKILLS:

• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Detail-oriented with the ability to multitask.
• Ability to work effectively in a fast-paced medical office environment.
• Strong customer service and problem-solving skills.
• Ability to work collaboratively with staff, providers, and management.

EDUCATION:

• High School Diploma or equivalent (required).

TRAINING:

• On-the-job training offered.

REQUIREMENTS:

• Previous supervisory experience in a medical or healthcare setting.
• Knowledge of medical front office operations and procedures.
• Reliable transportation.
• Flexibility to meet department and coverage needs.
• Availability outside of regular business hours for meetings, seminars, and other work-related events, as needed.

SCHEDULE:

• Full-time, Monday–Friday; Danbury office.
• Flexible schedule based on operational and coverage needs.

COMPENSATION:

• Pay Range: $60,000–$70,000 annually, based on experience.

Outstanding Benefits That Work for You:
At Advanced Specialty Care, P.C., we believe that great work deserves great rewards. That’s why we offer a robust and competitive benefits package designed to support your health, happiness, and future.
When you join our team, you’ll enjoy:

• Comprehensive Health Coverage – including medical, dental, and vision plans to keep you and your family well.
• Supplemental Insurance Options – added protection when you need it most.
• Paid Time Off – plus sick leave and paid holidays, because work-life balance matters.
• 401(k) with Profit Sharing – invest in your future with confidence.
• Mileage Reimbursement – when traveling office to office.
• Tuition Reimbursement – grow your skills while we help cover the cost.
• Employee Discount Programs – enjoy savings on products and services you’ll use.

We’re committed to helping you thrive—at work and beyond.Advanced Specialty Care, P.C. is an equal-opportunity employer. Visit our website at www.ascdocs.com to learn more about our practice.