Academic Operations Manager in Pittsburgh, Pennsylvania at University of Pittsburgh

Academic Operations Manager

BUS-Office of the Dean - Pennsylvania-Pittsburgh - (26007127)

The University of Pittsburgh School of Business is seeking to hire an Academic Operations Manager. Under minimal supervision, the Academic Operations Manager oversees and coordinates the development and creation of the academic year scheduling, and the management of the semester class schedules in conjunction with program staff and area faculty. This role serves as the primary liaison between the school, University Registrar, facilities, and IT on all systems supporting course registration. They provide system training and support to other School personnel involved in course scheduling. They provide operational expertise and interface with most academic and administrative departments at multiple levels. The Academic Operations Manager will support projection and forecasting of instructional needs and schedule optimization for long term planning.

The Academic Operations Manager will support additional related activities to include annual review and updates to the course catalog, annual teaching evaluation process, room scheduling, and data collection, reporting and analysis. This role implements scheduling and registration processes in accordance with policies established by the University Registrar and school academic leadership.

Key Responsibilities

Registration & Course Scheduling

• Plans, coordinates, and oversees all aspects of the academic scheduling cycle, in alignment with institutional policies and enrollment management goals.
• Collaborates with associate deans and academic area directors (or their designees) to build class schedules and resolve scheduling conflicts.
• Monitors class enrollments and supports planning for additional sections or part-time instructors as needed.
• Keeps course offerings, descriptions, and prerequisites current and up to date.

Operations & Coordination

• Oversees classroom space allocation and optimization. Oversee scheduling need for final exam periods.
• Serve as a point of contact for room reservations utilizing 25Live and other school and university-wide scheduling systems.
• Manages data integrity and scheduling activity permissions
• Disseminates registration-related information and data to academic and administrative units; establishes and communicates key timelines and deadlines.
• Manages a School ticketing system to receive and resolve scheduling updates and changes

Support of Related Activities

• Catalog and Course Maintenance: Administers the annual review and update of the undergraduate and graduate catalog. Processes course updates in Curriculog.
• Student Records and Documentation: Maintains program records including academic plan codes, subplan codes, student groups and associated data. Prepares verification letters confirming enrollment, CIP code and language of instruction.
• Data and Reporting: Responds to or assists with ad hoc requests for student data including enrollment, course enrollment and student completion.
• Teaching Evaluation: Serve as primary liaison with Office of Measurement and Evaluation of Teaching for administration of teaching surveys.

Job Summary

Oversees the operation of maintaining students’ academic records for a school/campus as well as all aspects of the registration cycle in coordination with institutional enrollment management goals. Oversees allocation of classroom utilization, conducts sequence of degree audits and ensures accuracy of status and progress data, and coordinates advising for campus recruitment and registration events. Creates class schedules, resolves class conflicts, monitors class enrollments, and assists to develop plans for additional sections and/or instructors.

Essential Functions

• Plan, coordinate, and oversee the academic year and semester class scheduling cycle, consistent with University Registrar policy, school leadership direction, and enrollment management goals.
• Serve as the school’s primary liaison with internal and external collaborators in the scheduling process
• Administer the annual review and update of the undergraduate and graduate catalogs.
• Prepare reports and projections on course enrollment, student enrollment, student completion or related information.

Physical Effort

Light physical effort required. Duties are primarily sedentary.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category: Full-time regular

Bargaining Unit Eligibility: This position is bargaining unit eligible

Job Classification: Staff.School Registrar

Job Family: Academic & Student Services

Job Sub Family: Registrar

Campus: Pittsburgh

Minimum Education Level Required: Bachelor's Degree

Minimum Years of Experience Required: 3

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Monday - Friday, 8:30am - 5:00pm

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume, Cover Letter

Optional Documents: Not Applicable