Manager I Everyday AI & Automation- (Global Remote) in Baltimore, Maryland at Catholic Relief Services

Position title: Manager I Everyday AI & Automation- (Global Remote)

Location: Remote, United States | (Remote)
Qualifications:

Basic Qualifications

• Bachelor's degree in information technology, information systems, product management, business, design, communications, or a related field, or equivalent relevant experience.
• Minimum of 5 years' progressively responsible experience in technology product management, digital solutions, business analysis, software delivery, digital workplace, innovation, change management, or related work with at least two years of supervisory or management experience.
• Demonstrated experience establishing strategy, governance, and oversight for complex, cross-functional technology products or initiatives, including coordinating with business owners responsible for implementation, adoption, operations, and continuous improvement.
• Experience with Microsoft 365 Copilot, Copilot Chat, Copilot Studio, or related Microsoft enterprise technologies; strategy, governance, and portfolio oversight; structured pilots and business-led implementation; change management, communications, and adoption; and licensing, vendor management, financial operations, and usage reporting.

Preferred Qualifications

• Experience supervising multidisciplinary delivery teams.
• Demonstrated working knowledge of: (1) Catholic Church organizational structures and (2) Catholic Social Teaching.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.

CRS is proud to be an equal opportunity/affirmative action employer. Selection and hiring decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, color, veteran status or any other protected area.