Digital Navigator in Calgary, Alberta at Canadian Immigrant Women's Association

Digital Navigator

Hourly Position, 37.5 hours per week

Limited Term till March 31, 2027

The Digital Navigator provides practical digital learning and technical support to learners and instructors across CIWA language training programs. The position helps learners access online learning platforms, develop the digital skills needed to participate in language classes, and overcome technical barriers to learning.

Working collaboratively with instructors, program coordinators, administrative staff, and IT, the Digital Navigator facilitates digital onboarding, supports computer lab activities, maintains digital learning resource inventories, and promotes consistent access to learning technology. The role supports technology-enabled instruction but does not assume responsibility for language curriculum development, PBLA assessment, or learner placement decisions.

This position is part of the Language Training and Childcare Department and reports to the designated department manager.