Assistant Manager in Waller, Texas at Oxford Enterprises Management LLC

The Assistant Community Manager supports the Community Manager in the financial and daily operations of the apartment community. Responsibilities include resident accounting, rent collection, deposits, reporting, invoice processing, move-ins and move-outs, resident relations, leasing support, and accurate property-management records. In the Community Manager’s absence, this position assists in directing on-site operations and team activities.

• Financial Operations: Collect and accurately post rents, fees, deposits, and other payments; prepare bank deposits, reconcile resident accounts, assist with month-end closeout, and complete required daily, weekly, and monthly financial reports.
• Collections & Lease Enforcement: Review delinquent accounts, communicate with residents regarding balances, assess authorized fees, prepare required notices, and assist with collections and eviction procedures in accordance with Company policy and applicable law.
• Move-Ins, Move-Outs & Records: Process applications, leases, move-ins, notices, move-outs, deposits, and dispositions; maintain organized resident files, accurate records, and timely reports in property-management software.
• Resident Relations & Service: Respond professionally to resident questions and concerns, accept and route service requests, follow up on completed work, and assist with inspections of move-ins, move-outs, and vacant apartments.
• Leasing, Renewals & Marketing: Assist with prospective resident inquiries, tours, applications, lease renewals, resident retention, market awareness, and outreach marketing as assigned.
• Operations & Team Support: In the Community Manager’s absence, coordinate daily office activities, assist with staff assignments and maintenance or make-ready priorities, inspect property conditions, and communicate updates to management.
• Compliance & General: Follow Company policies and applicable Fair Housing, ADA, FCRA, and other multifamily housing requirements; maintain confidentiality and perform other reasonable duties assigned by the Community Manager or Property Supervisor.
• WORK SCHEDULE / PHYSICAL & DRIVING REQUIREMENTS: 40 hours per week; weekends or holidays may be required. Overtime must be approved by the supervisor in advance. Work includes office duties, property inspections, standing, walking, sitting, bending, stooping, reaching, stair climbing, and indoor/outdoor exposure. Must be able to lift/carry up to 20 lbs. independently and up to 50 lbs. with assistance. Local travel may be required for bank deposits, inspections, training, or courthouse matters; valid driver’s license and automobile insurance required when driving for work, and safe golf-cart operation where applicable.