Implementation Specialist in Fresno, California at Aplos Software LLC

About Aplos:

Aplos is the largest nonprofit & church management software on the market. We've served over 40,000 organizations since our inception in 2009. Our all-inclusive platform provides a dynamic CRM, fundraising & giving tools, online donations & payment processing, built-in fund accounting system, integrated payroll, email marketing, website builder, and much more.

Aplos made the Inc. 600 list in 2018, making it one of the fastest growing companies in the U.S. Our innovative team continues to push the envelope with new software features, industry vertical exploration, and marketing strategies every quarter.

With a leadership team made up of start-up pioneers, Silicon Valley veterans, and serial entrepreneurs; Aplos is charging full steam ahead as a leading brand in the nonprofit SaaS market.

Enough about us for now. It's time to talk about you!

The Role:

We are seeking an Implementation Specialist responsible for leading implementations in our fast-growing professional services department. Working with a dynamic team, your primary responsibility will be to partner with clients and internal stakeholders to drive successful implementations. If you thrive on collaborative problem solving and helping clients reach their goals, this position is for you.

In this role, you will:

• Work with multiple customers simultaneously to successfully manage and implement new clients and their data
• Develop deep knowledge of the Aplos software including expertise implementing and using Aplos while staying current on the latest product features and enhancements
• Provide technical accounting expertise and recommendations to customers through consultative product set up, calls, and follow up with users
• Provide strong project management, consulting, communication, and leadership skills managing expectations and delivering high quality solutions on-time and within scope and budget
• Practice teamwork and collaboration within services, customer success, and sales to effectively coordinate project execution and hand-off to support

Qualifications and Skills:

We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you've done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team of practitioners driven by creativity, curiosity, and a goal to change the world. If you feel like you meet most of the following, we encourage you to apply.

• 2+ Years of public accounting experience including performing comps, reviews, and audits, or comparable experience.
• 1+ years of experience in software implementation, project management and/or customer engagement
• Outstanding customer services skills with strong desire to create value, solve problem and delight customers
• Clear understanding of accounting best practices and GAAP; familiarity with non-profit/church accounting
• Tech savvy and passionate about learning and managing multiple softwares at once; Familiarity with various accounting software platforms
• Strong Microsoft Excel skills including the ability to use advanced functions
• Excellent written and verbal communication skills
• Excellent organizational skills with the ability to multitask
• Quick learner and someone who is a go-getter
• A team player

Benefits

• Medical, dental and vision healthcare coverage
• Discretionary paid time off, Paid parental leave, and WFH reimbursements
• Career progression and mentorship programs for career advancement
• Flexible hours
• Employer-paid life insurance
• FSA and HSA enrollment options
• Contribution match to all 401k plans
• Free Employee-Assistance Programs regarding legal advice, financial management, mental health, and more!
• This position is eligible for periodical commissions and bonuses.

Aplos Software takes a Flex First approach to work environments. This means that our team members can choose to work from our Fresno office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment.

Aplos's Commitment to Equal-Employment, Diversity, Inclusion, and Equity

Aplos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.