Certified Medical Assistant in Gilbert, Arizona at BIGH Management

Provide comprehensive front and back-office support as a Medical Assistant, including patient care, appointment scheduling, medical record filing, patient registration, insurance verification, and coordination of patient referrals.

Key Responsibilities:

• Organizes and maintains a filing system for patient charts, including filing and pulling charts
• Greets patients and visitors
• Initiates a triage for response by medical personnel
• Registers, verifies and updates patient records
• Provides exceptional customer service, responds promptly and appropriately to customer needs
• Maintaining office and medical supplies
• Handles physician requests in a timely manner
• Prepares and sanitizes rooms

• High school diploma or equivalent (GED); completion of a Medical Assistant program preferred.
• Proficiency in front and back-office medical assistant duties, including patient care, scheduling, and administrative support.
• Strong knowledge of medical terminology, insurance verification processes, and referral coordination.
• Exceptional verbal and written communication skills to interact effectively with patients, staff, and healthcare providers.
• Outstanding organizational skills with a high level of attention to detail and accuracy.
• Ability to manage multiple tasks efficiently while maintaining professionalism in a fast-paced environment.
• Proficient in the use of electronic health records (EHR) systems and Microsoft Office Suite or similar software.
• Commitment to maintaining patient confidentiality and adhering to HIPAA guidelines.
• Demonstrated ability to provide compassionate and patient-centered care.

Preferred Qualifications:

• Strong computer skills and knowledge of internet software, and Microsoft processing software
• Detail oriented and organized
• Flexible and reliable
• Professional attitude, patience and kindness in all interactions
• Medical Assistant Certification required