Field Application Engineer at AIRGAIN INC – San Diego, California

About Us:

Airgain simplifies wireless connectivity across a diverse set of devices and markets, from solving complex connectivity issues to speeding time to market to enhancing wireless signals. Our products are offered in three distinct sub-brands: Airgain Embedded, Airgain Integrated and Airgain Antenna+. Our mission is to connect the world through optimized integrated wireless solutions. Airgain's expertise in custom cellular and antenna system design pairs with our focus on high-growth technologies and our dedication to simplify the growing complexity of wireless. With a broad portfolio of products across the value chain, from embedded components to fully integrated products, we are equipped to solve critical connectivity needs in both the design process and the operating environment across the enterprise, automotive, and consumer markets. Airgain is headquartered in San Diego, California, and maintains design and test centers in the U.S., U.K., and China.

About The Team:

At Airgain, “We Simplify Wireless” is not only our tagline, but our creed and passion. A fast-moving technology company, Airgain sets the very pulse of the wireless connectivity industry, giving our unwavering focus on bringing innovative solutions to market, providing new pathways, insights and products that solve complex RF engineering problems. Our team is comprised of the industry’s most talented, driven, experienced and entrepreneurial innovators and leaders in wireless connectivity. And if that is something that resonates, well then … we would love an opportunity to speak with you.

Summary:

We are looking for a highly motivated Field Applications Engineer / Field Solutions Architect to support Presales efforts of our Network Infrastructure products and solutions. Core responsibilities include providing technical integration of Airgain next generation wireless networking products across multiple domestic US markets.

Essential Functions:

• Support the integration of Airgain technologies into new customer systems
• Conduct site surveys both remotely and on location
• Utilize radio planning software like iBwave or Ranplan to produce installation and coverage plans
• Setup and support Airgain connectivity demos of our network repeater product
• Work with customers to gather requirements and collaborate with local service integrators
• Partner with the Airgain design engineers to meet customer requirements
• Deliver technical presentations and training to internal and external customers
• Troubleshoot and document field issues
• Support QBRs, contribute to sales and marketing strategic planning and execution

Requirements/Qualifications:

• Bachelor’s in Electrical Engineering, Computer Engineering, or Computer Science or other related fields (preferred)
• 3+ years professional technical sales/marketing experience
• Display broad understanding of typical RF and wireless communications technologies
• Demonstrated experience with Fixed Wireless Access, network repeaters, and LTE infrastructure
• Strong understanding of user devices, Radio Networks, and Core Networks
• Understanding of commonly used communication protocols (TCP, UDP, ICMP, etc.)
• Excellent problem-solving and communication skills
• Able to travel +25% of the time throughout the US
• Previous experience as a Field Application Engineer or similar externally facing technical role (Desired)
• Experience resolving cellular infrastructure problems (Desired)
• Proficient at using high speed data communication test equipment (Desired)
• Debugging cell coverage, APNs, SIMs, terminal programs, and power supplies (Desired)
• Advanced customer interaction and relationship management skills (engineering and senior executive levels) (Desired)

Benefits available to Regular Full Time Employees:

• Medical/Dental/Vision
• 401K Match
• ESPP
• Life & Disability Insurance
• Vacation and Sick Leave
• Flexible hours

Compensation

The US base salary range for this full-time position is $110,000-$130,000 + target annual bonus.

Our salary ranges are determined by a number of factors, including but not limited to the role, location, job-related skills, relevant education, experience and training.

The range displayed on each job posting reflects the target range for new hire base salary for the position across all US locations and varies by the location of the position. Our Talent team member can share more about our salary ranges and other benefits of working at name of company, which are not included in the posted base salary range.