Office Assistant at ARC Health Partners – New York City, New York

Office Assistant

Compensation: $17 per hour

Employment Type: W2 employee, Full-time, In-Person, Hourly, Non-Exempt

Schedule: 34 hours per week; See potential schedule below

Location: In-Person, New York City, NY

Role Summary:

MPG is seeking a detail-oriented and customer-focused Office Assistant to support daily operations in a busy mental health practice. This role also helps support clinicians and ensures a clean, welcoming environment for clients and staff.

Office Assistant Responsibilities:

• Greet clients and families, answer calls, and alert appropriate staff members.
• Schedule, reschedule, and respond to appointment cancellations.
• Maintain office organization, including restocking supplies, organizing the toy closet and shared resources, and ensuring furniture and office spaces are properly arranged.
• Perform daily office walkthroughs to ensure rooms, waiting areas, and shared spaces are clean, organized, and welcoming.
• Maintain and restock office supplies, bathroom supplies, snacks, and other shared resources.
• Scan and upload documents to the appropriate EMR system, ensuring confidentiality.
• Ensure proper handling and shredding of confidential documents.
• Assist with inventory management and receiving packages or mail deliveries.
• Troubleshoot basic office equipment issues including copiers, scanners, and printers, and assist with basic office technology setup when needed.
• Provide administrative support to clinicians and assist with team-building events as needed.
• Open and close office, ensuring all equipment, machines, and supplies are properly managed (e.g., water, snacks, lights, Keurig, etc.).
• Maintain overall office cleanliness and organization throughout the day.
• Schedule vendors and coordinate maintenance for facilities operations as needed.
• Report facility, maintenance, or equipment issues to the Practice Manager.
• Assist with office space organization and preparation for clinician sessions.
• Support additional administrative or operational tasks as needed to ensure the smooth functioning of the practice.

Compensation & Benefits:

• Compensation: $17 per hour; paid bi-weekly
• Health & Welfare Benefits: Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• Retirement Eligibility: 401(k) retirement plan with employer match up to 4%
• Generous paid time off and additional paid holidays
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources

Preferred Schedule:

• Tuesday: 1:00 PM – 8:00 PM
• Wednesday: 2:00 PM – 8:00 PM
• Thursday: 9:00 AM – 3:00 PM
• Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 3:00 PM

Position Qualifications:

• High school diploma or GED required; bachelor’s degree in psychology or related field preferred.
• Previous experience in an administrative or customer service role is a plus.
• Strong organizational skills with attention to detail and task management.
• Strong written and verbal communication skills.
• Reliable and dependable with a strong sense of accountability.
• Ability to work independently and execute tasks or small projects with minimal supervision.
• Positive, friendly attitude with excellent customer service skills.
• Critical thinking and problem-solving skills are a plus.
• Preferred: Familiarity with HIPAA regulations and management of Protected Health Information (PHI) is a plus.
• Basic proficiency in Google Workspace (Docs, Sheets, etc.).
• Willingness to learn and grow with a dynamic, expanding practice.

About Manhattan Psychology Group:

Manhattan Psychology Group is a multidisciplinary practice committed to providing compassionate, high-quality, wrap-around care to individuals, families, and communities. Our services range from ABA, mental health, psychological testing, and educational support, delivered across clinic, home, school, and telehealth settings. We value collaboration, professional growth, and evidence-based practice, fostering an environment where clinicians are supported and empowered to make meaningful, lasting impact.

Manhattan Psychology Group is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

Manhattan Psychology Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Manhattan Psychology Group is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to careers@archealthpartners.com.