Registration/Enrollment Clerk IV at Bellingham Technical College – Bellingham, Washington

Summary: The Registration/Enrollment Clerk IV is a position that requires excellent computer skills and provides our students, visitors, and employees excellent customer service. If you are interested in working in a professional office environment and like to work collaboratively in a team environment, then this position could be a good fit for you. Salary:

Starting salary is $4,250 per month which is based on $51,000; $24.42 per hour.

Position Duties and Responsibilities:

Under general supervision, this position will perform complex data control tasks utilizing higher level technical skills; serve as a primary contact with faculty, staff, and students for specific information, such as grades, student records, completions, course management, program enrollment, and the like; develop documentation and procedures; analyze new procedures and rules, making recommendations for modification.

• Scan, collate, and file student records and departmental materials
• Receive and respond to departmental and general college telephone inquiries; manage electronic correspondence from departmental inboxes,
• Triage and resolve problems and respond to inquiries regarding registration/enrollment procedures and services
• Receive and refer visitors; manage check-in procedures for appointments and drop-in services
• Update and maintain student records according to departmental and college procedures; liaise with other departments on shared records.
• Operate departmental and college software programs including office suite programs (word processing, database management, spreadsheets), student information systems, and web-based reference materials.
• May proofread print and web materials and identify areas needing corrections; liaise as appropriate with communications, marketing, and information technology personnel.
• Data entry
• Extract and compile statistical data from source documents
• Draft routine forms and letters; assemble reports; enter and retrieve data
• Support students in scheduling appointments with college resources.
• Support student enrollment through student information system; quick enroll special populations; identify and report enrollment errors
• Review and revise forms for departmental and college use
• Prepare query data and reports as directed.
• Liaise with IT Helpdesk to troubleshoot and problem solve computer and technology issues.
• Requisition, receive and maintain inventory
• Other duties as assigned

Required Skills/Abilities:

• Ability to reason quantitatively and utilize tools as needed to perform mathematical calculations to identity discrepancies
• Excellent organizational skills and attention to detail
• Excellent customer service skills
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to function well in a high-paced and at times stressful environment
• Ability to work independently with minimal direction
• Proficient with Microsoft Office Suite, web-based search and reference tools, general office equipment, and related software

Minimum Qualifications:

High School graduation or equivalent

Two years of customer service experience

Preferred Qualifications:

• Associate degree in a related field
• One year of experience providing customer service in a college or academic setting
• Two years of experience in an office or equivalent environment that includes working with the public and/or students.
• Two years of experience with computer software (Microsoft Suite and/or Google Suite)
• Bilingual

Physical Work Environment:

• Prolonged periods of sitting at a desk and working on a computer. Varying from 4-7 hours per day
• Must be able to lift up to 25 pounds at times.

Compensation, Work Schedule and Benefits:

Starting salary is $4,250 per month which is based on $51,000; $24.42 per hour.

Work schedule:

This position’s hours will vary based on 40 hours per week, Monday through Friday, primarily between the hours of 8 a.m. to 5 p.m. A regular schedule will be finalized upon hire based.

Benefits:

Bargaining Unit:

• The position has been designated as a bargaining unit position represented by the Bellingham Educational Support Team (BEST). Benefits are subject to the Collective Bargaining Agreement (CBA).

This position will receive prorated leave based on the BEST CBA:

• 8 hours per month of sick leave
• 10.67 starting at hours per month of vacation leave
• 24 hours of personal leave per calendar year
• 13 paid state/college holidays per calendar year

Benefits also include a Washington State insurance package including selecting one of:

• 6 medical options
• 3 dental plan options
• 3 vision plan options

Include:

• life insurance
• long-term disability

Retirement benefits package including one of:

• Public Employees Retirement System (PERS) Plan 2
• Public Employees Retirement System (PERS) Plan 3

Two voluntary investment (not matched) programs

• TIAA (403b)
• State Deferred Compensation (457) plan

Additional optional benefits include ability to participate in:

• Medical Flexible Spending plan
• Limited Purpose Flexible Spending plan
• Health Savings Account
• Dependent Care Assistance
• Discounts for automobile and homeowner insurance
• Employee Assistance Program (EAP)
• Up to 21 days of military leave
• Up to 5 days of paid bereavement leave
• Paid civil/jury duty
• Ability to participate in a shared leave program

Bargaining Unit:

• The position has been designated as a bargaining unit position represented by the Bellingham Educational Support Team (BEST). Benefits are subject to the CBA.

Application Procedures and Deadline:

Required application materials must be completed and submitted online at http://www.btc.edu/jobs and received by 5 p.m. on March 25, 2026, for consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is at www.btc.edu or contact the Human Resources Office at (360) 752-8354. You will be contacted if selected for an interview. At this time, BTC is not sponsoring H-1B Visas.

Required Online Application Materials:

• Cover letter that clearly articulates how you meet the qualifications and your customer service experience.
• Resume (Word or PDF file attachment)

Interviews are tentatively scheduled for April 9 – April 13, 2026