What is the role of a Enterprise Account Coordinator at Jobgether?

The Enterprise Account Coordinator position at Jobgether is a Full-time or part-time position opportunity in the Sales field.

Where is this Enterprise Account Coordinator job located?

United States, Other / Non-US, United States

What type of employment is offered for this Enterprise Account Coordinator role?

Full-time or part-time position

What is the expected salary for this Enterprise Account Coordinator job?

Compensation will be discussed during the hiring process.

How can I apply for the Enterprise Account Coordinator position at Jobgether?

You can apply directly through the application link provided.

Enterprise Account Coordinator at Jobgether

Enterprise Account Coordinator

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Enterprise Account Coordinator in the United States.

This role offers the opportunity to play a critical part in the successful execution of large-scale transportation programs and enterprise-level services. As an Enterprise Account Coordinator, you will help ensure complex client engagementssuch as recurring shuttle programs and major eventsare launched seamlessly and managed with precision. You will work closely with enterprise clients, operational partners, and internal teams to coordinate services, resolve issues, and maintain exceptional service standards. The position is fast-paced and highly collaborative, requiring strong organizational skills, responsiveness, and the ability to adapt quickly. You will also contribute to building strong relationships with operational partners across North America to support growing demand. This is an ideal opportunity for someone who thrives in dynamic environments and enjoys combining operational coordination with client success.

Accountabilities:

Coordinate the successful launch and execution of enterprise contracts, including recurring shuttle services and complex transportation programs.
Ensure all reservations, service details, and operational requirements are accurately documented and maintained in internal systems.
Conduct on-site visits when necessary to support service launches, meet with clients and operators, and ensure operational readiness.
Manage enterprise client accounts proactively, handling service updates, contract adjustments, insurance documentation, billing coordination, and payment follow-ups.
Provide technical and operational support, including coordinating with product teams to resolve tracking or routing issues and supporting system integrations.
Maintain ongoing communication with clients, drivers, and service operators to address urgent changes, troubleshoot operational issues, and ensure service continuity.
Build and maintain relationships with strategic transportation providers across North America to support service delivery and expand operational capacity.
Monitor account performance and operational execution to maintain a high level of client satisfaction and service reliability.

Requirements

12 years of experience in a customer-facing or vendor-facing role, particularly in high-pressure or fast-paced environments.
Demonstrated ability to manage urgent requests, service changes, and operational challenges while maintaining professionalism and accuracy.
Strong organizational and multitasking skills with the ability to manage multiple accounts and projects simultaneously.
Proficiency with Google Workspace tools including Docs, Sheets, and Gmail.
Excellent communication and relationship-building skills with both clients and operational partners.
Ability to travel as needed (up to approximately 30%) to support service launches and account management activities.
Flexibility to occasionally adjust work schedules, including early starts, weekend coverage, or after-hours support when required.
High level of reliability, accountability, and a strong work ethic with the ability to stay composed under pressure.
Comfort working in a remote environment while collaborating closely with cross-functional teams.

Benefits

Competitive base salary of $72,500 USD
Remote-first work environment with flexibility in approved hiring locations
Comprehensive healthcare coverage including medical, dental, and vision insurance (with full employee premium coverage in the U.S.)
Mental health resources, virtual care services, and wellness programs
Paid time off with 15 PTO days (increasing to 20 after two years) plus paid holidays
Company-paid life insurance and disability coverage where applicable
Retirement savings plan with 401(k) options for U.S.-based employees
Employee referral bonus program
Professional work equipment including laptop and accessories
Opportunity to work in a fast-growing, collaborative, and performance-driven environment

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Enterprise Account Coordinator at Jobgether – United States

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