Audiology Assistant at Holyoke Medical Center – Holyoke, Massachusetts

Audiology Assistant

Employment type: Part time, M,W,F flexible hours

Holyoke Medical Center is a community-focused, not-for-profit healthcare organization serving a diverse, multicultural population across Hampshire and Hampden County. Our Speech & Hearing department provides comprehensive diagnostic and rehabilitative hearing care within a collaborative, interdisciplinary hospital environment. We prioritize quality, access, and continuity of care over high-volume sales, integrating hearing health into the broader continuum of patient wellness

Position Summary

The Audiology Assistant supports the clinical operations of the hospital’s audiology team under the direct supervision of a licensed Doctor of Audiology. This position is ideal for a 2nd- or 3rd-year Au.D. student seeking hands-on clinical experience in both technology and patient care. The role offers flexible, part-time hours and the opportunity to learn within a collaborative, professional environment.

Responsibilities

• Assist with patient history intake and documentation.
• Order, receive, and prepare hearing aids and related technology for appointments.
• Troubleshoot hearing devices, coordinate manufacturer repairs, and draft requests for authorizations.
• Provide instruction to patients and families on the use and care of prescriptive hearing technology.
• Schedule appointments and support day-to-day operations within the department.
• Maintain organization of clinical equipment, supplies, files, and records.
• Support community hearing health initiatives as assigned.

Qualifications

Candidates must provide evidence of one of the following educational pathways:

1. Bachelor’s degree with a major in Communication Disorders;
2. Bachelor’s degree and certificate from a Board-approved Speech-Language Pathology or Audiology Assistant program; or
3. Associate, bachelor’s, or advanced degree with 18 semester credit hours in Speech-Language Pathology and/or Audiology, including 6 credits in disorders of speech, language, or hearing, or other coursework as approved by the Board.

Additional Requirements:

• Experience with hearing aid cleaning, minor repairs, and able to provide some supportive assistance with educating individuals on use and care of the device.
• Eligible to become licensed as an Audiology Assistant in the State of Massachusetts.
• Hearing Instrument Specialist licensure also considered.
• Strong organizational, communication, and interpersonal skills.
• Demonstrated professionalism and interest in technology and patient-focused care.

Why Join Us

• Gain hands-on experience in a respected hospital audiology program.
• Work closely with experienced Doctors of Audiology in a supportive learning environment.
• Flexible schedule — ideal for graduate students balancing coursework and clinical development.
• Contribute to community-based hearing health within a multicultural patient population.